If you are trying to offload data and are running into issue's to where its asking for a pin number instead of username and password and are running on a domain controlled account, see image below. Please go through the following steps below.
This is only pertaining to Windows 11 OS with domain based account.
Steps to resolve issue:
Press windows button + L on your keyboard on your laptop or desktop computer. This will then go to the lock screen.
Click on "sign-in options" button underneath the pin, see image below.
Select password, i.e., there should be an icon that looks like a key, select the key button and then type in the windows password to get into the computer.
Go through the data offload process again, this time it should work. see link to page below.
The 65R stores the imagery on an internal solid state hard drive that is not removable from the sensor. Use the process outline below to access the collected data.
Imagery is NOT stored on the micro SD card.
Power the 65R using the AC adapter or keep it attached to the aircraft and turn the aircraft on.
Then wait for the LEDS on the sensor to do the following:
AC Power Adapter
Flashing Red
Drone Power
Solid Green (Requires GPS Fix) Solid Red (After 2 minutes w/o GPS)
This verifies that the sensor is fully booted and ready for data offload.
Connect the sensor to the computer using a USB cable.
Use the USB-C port on the sensor not the USB-C port on the top of the gimbal.
Use the USB-C Cable provided with the 65R. This cable gives the best and most reliable performance.
Open your wifi/network panel from the task bar. Verify that you see "unidentified network - No internet". This is the 65R appearing as a network device.
Navigate to the 65R internal storage by typing \\192.168.42.1 into the address bar of the file browser and pressing enter.
The sensor may need a minute to fully boot before it can be accessed via the file browser.
If the 65R can't be connected to after a few minutes try the following: - Turn off/disconnect any Wi-Fi or Ethernet connections that have internet access. - Verify the USB cable being used is the provided cable or one of the listed compatible cables
Adding this file path to Quick Access can be helpful for repeated use.
Windows will display a network credentials pop-up. The user name is sentera and there is no password. Press OK.
If your user account is controlled by a domain .\sentera may need to be used as the username. If this does not work please see link below on how to resolve issue.
Session folders are the folders where the imagery is stored for each flight.
If the 65R is not power cycled between flights that are intended to be separate (i.e. not a battery swap) all of the photos from both flights will be stored in the same session folder.
The 65R stores the imagery on an internal solid state hard drive that is not removable from the sensor. Use the process outline below to access the collected data.
Imagery is NOT stored on the micro SD card.
Power the 65R using the AC adapter or keep it attached to the aircraft and turn the aircraft on.
Then wait for the LEDS on the sensor to do the following:
AC Power Adapter
Flashing Red
Drone Power
Solid Green (Requires GPS Fix) Solid Red (After 2 minutes w/o GPS)
This verifies that the sensor is fully booted and ready for data offload.
Connect the sensor to the computer using a USB cable.
Use the USB-C port on the sensor not the USB-C port on the top of the gimbal.
Use the USB-C Cable provided with the 65R. This cable gives the best and most reliable performance.
Once the 65R is fully booted it will appear as a network location in the left hand menu of the Finder window.
If the 65R doesn't automatically show up, select the Network option under Locations, as it may appear there the first time the 65R is connected.
If there is a SENTERA-65R-SMB as well, select SENTERA-65R.
If the 65R can't be connected to after a few minutes try the following: - Turn off/disconnect any Wi-Fi or Ethernet connections that have internet access. - Verify the USB cable being used is the provided cable or one of the listed compatible cables.
Session folders are the folders where the imagery is stored for each flight.
If the 65R is not power cycled between flights that are intended to be separate (i.e. not a battery swap) all of the photos from both flights will be stored in the same session folder.
Use the eject button to release the sensor from the OS. This provides the best reliability.
