DJI Camera
My DJI camera is not snapping photos correctly.
FieldAgent Mobile must always be in the foreground when the app is executing a mission. Backgrounding the app will prevent the drone from capturing images.
DJI camera not snapping photos
If your DJI camera is not taking any photos.
Keep the app in the foreground.
Check the SD Cards section of the guide.
The gimbal bracket, which secures the drone's camera, must be removed before take-off.
Check that the SD card has space and is not write-locked.
Format the SD card using your DJI drone's companion app.
DJI GO 4 or DJI Pilot 2
Check that you can take photos with the companion app.
DJI camera is skipping photos
If your DJI Camera is not taking photos at the expected intervals.
Keep the app in the foreground.
Your SD card may not be in spec.
You need to slow down your flight plan so that you do not exceed the hardware's maximum capture rate. Slower flights allow longer times between photo capture intervals.
Most DJI cameras do not support a capture rate of greater than 1000ms.
The Mavic 2 Pro typically requires 2 seconds or more between photo captures.
Follow the general troubleshooting steps first when you encounter any problems.
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