> For the complete documentation index, see [llms.txt](https://support.senterasensors.com/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.senterasensors.com/home/fieldagent-mobile-ios/troubleshooting-guide/dji-drone.md).

# DJI Drone

My Drone Won't Launch / Won't Connect

***

Common issues that prevent the drone from either taking off or connecting.

* Your drone is not supported for [mission execution](/home/fieldagent-mobile-ios/requirements/dji-drones.md#support-for-mission-execution).
* Your RC is not in the correct [flight mode](/home/fieldagent-mobile-ios/troubleshooting-guide.md#remote-controller-flight-mode).
* DJI GO 4 is [running](/home/fieldagent-mobile-ios/faqs.md#can-i-keep-dji-go-4-running) in the background.
* Your drone is in or near a [No Fly Zone](/home/fieldagent-mobile-ios/faqs.md#unlock-no-fly-zones-for-dji-products).
* The [Obstacle Avoidance](/home/fieldagent-mobile-ios/troubleshooting-guide.md#obstacle-avoidance) system is triggering.
* Your cables are damaged or not Apple-certified. 

Read this [page](/home/fieldagent-mobile-ios/requirements/dji-drones.md) for more info.

***

{% hint style="info" %}
Follow the [general troubleshooting steps](/home/fieldagent-mobile-ios/troubleshooting-guide.md) first when you encounter any problems.
{% endhint %}


---

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