> For the complete documentation index, see [llms.txt](https://support.senterasensors.com/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.senterasensors.com/home/fieldagent-mobile-ios/troubleshooting-guide/fieldagent-mobile.md).

# FieldAgent Mobile

Known Issues and Resolutions

***

## Unable to generate a flight plan

Tasks can fail to create a flight plan.

### Reasons

* You tap on Fly Now, but your equipment says it is unsupported.
* "Contract Defined" products can result in:

<figure><img src="https://3961074089-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZgxcabwSCSKC3cebaIwD%2Fuploads%2FkFqQZMUMIim7N3Nmh80p%2FTaskFailure.jpg?alt=media&amp;token=eebbf939-f688-4708-b8f7-49becee7a349" alt=""><figcaption><p>Unable to generate a flight plan.</p></figcaption></figure>

### Solution

From your [Flight Task](/home/fieldagent-mobile-ios/60-second-guides/flight-tasks.md) details:

* Tap on the Field item.
* [Swipe to fly](/home/fieldagent-mobile-ios/60-second-guides/fly-a-field-boundary.md) on the field boundary.
* Enter your flight parameters.

Your flight Plan is now ready.

<figure><img src="https://3961074089-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZgxcabwSCSKC3cebaIwD%2Fuploads%2FkrO5qnbStRfU1SOM0Cf8%2FTaskFieldFlyBoundary.gif?alt=media&amp;token=143b8a91-f601-46e0-ad71-8bc50485e50f" alt=""><figcaption><p>Using a Field Boundary from Flight Task Details</p></figcaption></figure>

***

## Local Network Permissions

For [Wireless Flight Plan Transfer](/home/fieldagent-mobile-ios/app-guide/wireless-flight-plan-transfer.md), FieldAgent Mobile must have Local Network permissions.

* Open Settings on your iOS Device.
* Navigate to the Apps section, usually at the bottom.
* Select FieldAgent.
* Ensure that the Local Network setting is enabled.

<figure><img src="https://3961074089-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZgxcabwSCSKC3cebaIwD%2Fuploads%2FF2rCYvpoKJouKxcdylJC%2FLocalNetwork.PNG?alt=media&amp;token=c6f8cb5d-75f4-4345-a618-0ba9d81cac96" alt=""><figcaption><p>Local Network must be enabled.</p></figcaption></figure>

***

## Files & Folders Permissions

For [Manual File Transfer](/home/fieldagent-mobile-ios/60-second-guides/flight-plan-export.md#manual-file-transfer), FieldAgent Mobile must have File & Folder permissions.

* Open Settings on your iOS Device.
* Navigate to the Privacy & Security section, usually near the bottom.
* Select Files & Folders.
* Ensure that the FieldAgent setting is enabled.

<figure><img src="https://3961074089-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZgxcabwSCSKC3cebaIwD%2Fuploads%2FqH1z0vH0VrV87IpS6EPY%2Fimage.png?alt=media&amp;token=dd662db6-46b5-4e13-b72d-def64d728e74" alt=""><figcaption><p>FieldAgent must be enabled.</p></figcaption></figure>

&#x20;


---

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