> For the complete documentation index, see [llms.txt](https://support.senterasensors.com/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.senterasensors.com/home/fieldagent-mobile-ios/troubleshooting-guide/fieldagent-mobile.md).

# FieldAgent Mobile

Known Issues and Resolutions

***

## Unable to generate a flight plan

Tasks can fail to create a flight plan.

### Reasons

* You tap on Fly Now, but your equipment says it is unsupported.
* "Contract Defined" products can result in:

<figure><img src="https://3961074089-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZgxcabwSCSKC3cebaIwD%2Fuploads%2FkFqQZMUMIim7N3Nmh80p%2FTaskFailure.jpg?alt=media&amp;token=eebbf939-f688-4708-b8f7-49becee7a349" alt=""><figcaption><p>Unable to generate a flight plan.</p></figcaption></figure>

### Solution

From your [Flight Task](/home/fieldagent-mobile-ios/60-second-guides/flight-tasks.md) details:

* Tap on the Field item.
* [Swipe to fly](/home/fieldagent-mobile-ios/60-second-guides/fly-a-field-boundary.md) on the field boundary.
* Enter your flight parameters.

Your flight Plan is now ready.

<figure><img src="https://3961074089-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZgxcabwSCSKC3cebaIwD%2Fuploads%2FkrO5qnbStRfU1SOM0Cf8%2FTaskFieldFlyBoundary.gif?alt=media&amp;token=143b8a91-f601-46e0-ad71-8bc50485e50f" alt=""><figcaption><p>Using a Field Boundary from Flight Task Details</p></figcaption></figure>

***

## Local Network Permissions

For [Wireless Flight Plan Transfer](/home/fieldagent-mobile-ios/app-guide/wireless-flight-plan-transfer.md), FieldAgent Mobile must have Local Network permissions.

* Open Settings on your iOS Device.
* Navigate to the Apps section, usually at the bottom.
* Select FieldAgent.
* Ensure that the Local Network setting is enabled.

<figure><img src="https://3961074089-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZgxcabwSCSKC3cebaIwD%2Fuploads%2FF2rCYvpoKJouKxcdylJC%2FLocalNetwork.PNG?alt=media&amp;token=c6f8cb5d-75f4-4345-a618-0ba9d81cac96" alt=""><figcaption><p>Local Network must be enabled.</p></figcaption></figure>

***

## Files & Folders Permissions

For [Manual File Transfer](/home/fieldagent-mobile-ios/60-second-guides/flight-plan-export.md#manual-file-transfer), FieldAgent Mobile must have File & Folder permissions.

* Open Settings on your iOS Device.
* Navigate to the Privacy & Security section, usually near the bottom.
* Select Files & Folders.
* Ensure that the FieldAgent setting is enabled.

<figure><img src="https://3961074089-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZgxcabwSCSKC3cebaIwD%2Fuploads%2FqH1z0vH0VrV87IpS6EPY%2Fimage.png?alt=media&amp;token=dd662db6-46b5-4e13-b72d-def64d728e74" alt=""><figcaption><p>FieldAgent must be enabled.</p></figcaption></figure>

&#x20;


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://support.senterasensors.com/home/fieldagent-mobile-ios/troubleshooting-guide/fieldagent-mobile.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.