The app provides tools to let you make decisions about how to fly.
The app makes no decisions about what is or is not safe to fly.
Always know your local laws and codes for UAS operation.
Always fly safe.
The Pilot in Command is always responsible for all on-site assessments.
You Are Responsible For Your Drone
The app can not prevent the following problems from occurring:
Flying into a building.
Hitting a tree.
Colliding with a powerline.
Failing to bring the drone back before the battery expires.
Always review your flight plan before take-off.
Always plan your flights safely.
Flight Planning Assistant
You are responsible for your drone and how it performs autonomous missions.
FieldAgent Mobile lets you execute a flight plan directly on older DJI platforms.
On modern DJI drones that support DJI Pilot 2, the app can export a compatible KMZ flight plan.
The FieldAgent Platform allows you to process drone imagery to generate data products.
A list of compatible drones and flight specifications can found on the Sentera Product Catalog webpage.
App-controlled missions require the app to stay active and in the foreground.
Backgrounding the app will prevent camera triggers, among other issues.
FieldAgent Mobile must always be in the foreground when the app is executing a mission.
Apple Devices
DJI Hardware
Flight Specifications
Data Schemas
Overview
The app consumes and produces multiple types of data. This section will describe the purpose and format of each type.
DJI Cameras
Flight Planning Support
Phantom 4 Pro V2 (DJI FC6310)
Mavic 2 Pro
Zenmuse XT
Zenmuse X3
Zenmuse X4S
Zenmuse X5 with Stock Lens
Zenmuse X5S with Stock Lens
Zenmuse P1 with 35mm Lens
Mavic 3 Enterprise
Mavic 3 Thermal
Mavic 3 Multispectral
The app supports flight planning with the cameras listed above. However, not all drones that support these cameras are flyable in the app.
For example, Mavic 3 Enterprise can be selected to plan a flight. The flight plan must be exported to execute an autonomous mission in DJI Pilot 2 on the drone's RC.
Apple Devices
Supported Mobile Devices
iPhone
iPhone 11, 11 Pro, and 11 Pro Max and up
iPhone X, Xr, Xs, Xs Max
Most iPhone models released since 2018 are compatible with the app.
iPad
iPad Pro
iPad Air (3rd Gen) and Up
iPad (7th Gen) and up
iPad Mini 5 and up
16 GB of device storage
WiFi or Cellular connectivity
For the best app experience, you should have the latest of iOS.
Devices with Lightning port connectors may have issues with some older models of DJI Drones.
60-Second Guides
Learn FieldAgent Mobile features in less than a minute.
This section provides a set of fast and easy-to-understand guides for those who want to dive right in. You can learn to perform basic workflows quickly without spending extra time reading.
Review the page if you have not logged into the app.
SD Card Reader
Additional hardware for transferring files.
Your Sentera equipment kit may have come with an SD Card Reader. You will be able to use it with a compatible Apple Device.
If you need a reader, purchase one compatible with your Apple device.
Sentera Cameras
Flight Planning Support
All Sentera Cameras have first-class mobile app support for performing autonomous missions and flight plan export.
This is a comprehensive list of Sentera Sensors that can be used to plan a flight:
You don't have a field boundary in your account and want to plan a flight.
You want to fly an area and have FieldAgent create the field on import.
From the Home Screen:
SD Cards
Photo Capture Requirements
Not all SD cards are equal.
You must use quality SD cards to maintain a high capture rate on any camera.
Not all brands of SD cards are the same, even with the advertised class ratings. If you have problems with a specific manufacturer, try a more reputable maker for your next drone flight.
You can use the tool below to format SD cards for Sentera cameras.
All SD Cards used in Sentera cameras must be formatted in FAT32
Flight Parameters
Learn how to view and adjust Flight Parameters.
Flight Plan Export enables the full power of DJI's flight app and the convenience of FieldAgent's intelligent flight planning.
I want to adjust my flight parameters to achieve correct data capture.
I want to understand how the flight parameters effect capture rate and number of photos.
Fly a Field Boundary
Learn to plan a flight from a field boundary.
You want to create a flight plan to capture data for your field.
From the Home Screen:
Tap on the field to use for flight planning.
Tap on the "Drone Scout" button.
Fly a Drone
Learn how to execute an autonomous mission.
You have a flight plan and equipment capable of flying your drone with the app.
You prefer FieldAgent Mobile's "photo clicks" over DJI's apps.
From the screen:
Trimble Mobile Manager
Learn how to connect your Trimble DA2.
I want to capture Trimble DA2 coordinates for .
Make sure that your DA2 is powered on and via Bluetooth.
If you still need to set up your DA2 and TMM app, please refer to the for details.
Flight Plan Import
Learn how to import a Flight Plan.
I have a set of field or flight boundary coordinates and want to make a flight plan.
The file must follow one of the formats outlined in the page.
A flight plan cannot be imported if the screen is already open.
Ground Scouting
Learn how to capture GPS points and attach notes or photos.
I want to scout my field, find points of interest, and attach information to those points.
You must have an with GPS capability.
From the Home Screen:
Tap on your field.
Flight Tasks
Learn to view and flight plan from a task.
You are assigned a flight task and must capture imagery to fulfill that task.
From the Home Screen:
Tap the menu button on the top left.
Tap on the Tasks menu item.
Switch Active Organization
Learn how to change your active Organization.
I need to find a field or task for data capture.
I have been partnered with, or belong to, an organizational hierarchy with multiple FieldAgent organizations.
From the Home Screen:
Wind Turbine Locations
Learn how to see Wind Turbines near a Field.
I want to adhere to flight safety .
I want to avoid filing an during my flight.
You must have a to view turbine locations.
Weeds Ground Truthing
Learn how to capture points and images for your field.
I want to record the locations of weeds in my field and attach images to those points.
You should thoroughly review the guide first.
This guide builds on capturing GCPs.
Ground Control Points
Learn how to capture GCPs for a field.
I want to record Ground Control Points (GCPs) for my field.
You must have and your DA2 configured.
From the Home Screen:
Tap on your field.
DJI Drone Settings
Learn how to adjust your drone settings for app-controlled missions.
My drone is return-to-home with more battery life than expected.
My drone is transiting too low to the flight area.
You must be using the app to . These settings do not affect .
From the Home Screen:
Flight Planning
A complete guide to Flight Planning
You can access flight planning in several different ways.
You can access ad-hoc flight planning from the Home Screen by tapping the Menu button and selecting Flight Planning. You will need to tap out your flight area on the map.
You can open flight planning from by swiping on a field boundary or triple-tapping any item in the Shapes list. Entering through this way will default the flight area for you.
The allows you to enter flight planning. The task's flight specifications and field boundary automatically populate the flight parameters and area.
Sentera Camera
My Sentera camera is not snapping photos or capturing data correctly.
This page includes troubleshooting for the following Sentera cameras:
Sentera Single
Sentera Double 4K (D4K)
Local Data
Learn how to view local surveys and datasets saved in the app.
I want to edit, upload, or delete local surveys.
From the Home Screen:
Tap on the Menu button at the top left.
App Guide
Guide to features in FieldAgent Mobile for iOS.
The app has features designed to assist with field-edge activities, including flight planning, execution of autonomous missions, and data capture of ground points.
This section details specific activities and how to perform them. All activities start from the home screen, which displays a list of fields in your FieldAgent account and other elements that can control the app's flow.
Getting Started
Sign in to your FieldAgent account or continue as a Guest user.
After installing the app, you will be greeted with a login screen.
You can enter your email and password to access the app or simply tap "Login as Guest".
Sentera RTK Base Station
Known Issues and Resolutions
When using the Sentera Base Station utility in the app, ensure the following:
You must have an ethernet adapter for your Apple mobile device.
You must have the base station powered on and connected.
You must have the ethernet settings
Most iPad models released since 2018 are compatible with the app.
General
A data connection is required to load FieldAgent account information.
If your camera has a lens cover then it must be removed before flight.
Check that the SD card has space and is not write-locked.
You need to slow down your flight plan so that you do not exceed the hardware's maximum capture rate. Slower flights allow longer times between photo capture intervals.
If you are using the app to execute the mission, then keep FieldAgent Mobile in the foreground.
At the bottom you can view various flight information such as GSD, estimated photo capture, as well as intervals for both distance and time. The panel can be tapped to toggle what data is shown.
Flight Parameters
Motivations
Adjust Flight Parameters
View Flight Parameters
Select the Flight Segment in the Timeline.
Drag the blue boundary dots to adjust the flight area if necessary.
Edit Flight Boundary
Tap on the Preset to adjust flight parameters.
Tap on the Cameras to set your equipment.
Edit Flight Parameters
If you enabled Terrain Informed, then review additional information here.
Motivation
Steps
Terrain Informed Flight
Power on and connect your drone.
Wait for the Status to change to Ready.
Tap on the Status List to review any warnings.
Tap on the Play button to start the Preflight Checklist.
Once the mission is uploaded, tap the Launch button.
Starting a drone mission
If you enabled Terrain Informed, then review additional information here.
The app has saved the data locally to your Apple Device.
You can either upload later or start the upload now.
Video Guide
Related Topics
Select the task you want to work on.
Review the task details and tap the Fly Now button at the bottom.
Set your drone and camera using the top set of buttons.
Review the selected Flight Specifications.
Tap on Review Parameters.
Adjust the buffer and direction as necessary.
Tap Set Parameters to enter the flight planning view.
You can now execute the flight plan by pressing the Play button. If the app does not support your drone, export the flight plan as a KMZ for DJI Pilot 2.
The FieldAgent platform creates tasks when a product is ordered. For more information about creating orders, see this page.
Motivation
Steps
Tap on the top center label that displays your active Organization.
Search or browse for the Organization you want to switch to.
Tap on the Organization.
Tap the Select button at the bottom.
The Home Screen will refresh with fields for the Organization you selected.
Switch Active Organization
This guide is intended for FieldAgent accounts with access to multiple Organizations.
You can only switch your active organization if your account is configured for multiple organizations.
Motivations
Steps
From the Home Screen:
Tap on the field you want to review.
From the top-right options, tap on the Map Layers button.
Under the Infrastructure section, tap on the Wind Turbines toggle to enable it.
Once enabled, the app will display a set of map annotations for each turbine nearby. You can tap on the annotations to view details about the turbine information.
Wind Turbine Locations
Wind Turbine locations are only provided for planning purposes.
The pilot in command is always responsible for all on-site assessments.
The app has saved the data locally to your Apple Device.
You can either upload later or start the upload now.
Tap on the Settings gear button on the top right.
Scroll down to Drone Settings and tap it.
Under the SAFETY section, you can adjust:
RTH Battery Threshold
Minimum RTH Altitude
Drone Settings
This setting controls the battery level at which the drone will Return to Home (RTH). The app will command the drone to return to the launch point when the battery level reaches this percentage.
This setting controls the minimum altitude at which the drone can fly to and from the flight area. Depending on your mission altitude, the drone may fly higher than this setting during transit.
This page describes which DJI Drone Models are supported.
Ensuring your drone's firmware is always up-to-date is not just a recommendation; it's crucial for maintaining stability and ensuring your safety during flight.
See DJI's for more details.
Overview
Each drone model has unique capabilities.
Some models support executing an autonomous mission directly from the app, while others allow you to import KMZ files created by the app.
For more information about generating data products visit the webpage.
Support for Mission Execution
These drones can be flown directly from the app after planning a flight. The app can upload and execute an autonomous mission, report flight telemetry, and report log files to the FieldAgent platform.
Inspire 2 (I2)
Matrice 200 (M200)
Matrice 210 (M210)
Matrice 300 (M300)
Mavic 2 Pro (M2P)
Phantom 4 Pro V2 (P4Pv2)
The following drones have DJI Pilot 2 support on their RC. The app can export a compatible KMZ file, which can be imported into DJI Pilot 2.
Matrice 300 (M300)
Matrice 350 (M350)
Mavic 3 Enterprise (M3E)
Mavic 3 Multispectral (M3M) **
The app does not support the following drones. They can not be flown with the app and do not support flight plan export.
Agras Series Drones
Air Series
Avata
Inspire 1
The mobile app does not support flying Matrice Series drones with RTK enabled.
App Support Logs
Learn how to send app logs for support.
Motivation
I am experiencing a problem and must send additional information to Sentera Support.
Requirements
You must have an internet connection, either cellular or WiFi.
Steps
From the Home Screen:
Tap on the Settings gear button on the top right.
Scroll down to Support & FAQs and tap it.
Tap on Email Support.
Enter any additional information in the body of the email.
Tap the Send button on the top right.
Your logs will now be sent to Sentera Support.
If you receive an error that is not configured, then you can either:
to your Apple Device
to Sentera Support
Open the Files app.
Tap on Browse at the bottom right.
Tap on On My iPad/iPhone.
Tap on FieldAgent.
You can now share the archive with any app you want.
Emailing is always a good option.
Sentera RTK Calibration
Learn how to calibration your Sentera RTK Base Station using a Trimble DA2.
Motivation
I want to calibrate my Sentera RTK Base Station using a Trimble DA2 so that my flight data is referenced with Trimble RTK corrections.
Requirements
You must allow Local Network permissions when prompted.
You must have an ethernet adapter for your Apple mobile device.
The base station must have a plumb bob attached to it by a 1m length of paracord.
You must have a Sentera RTK Base station with this part number:
31032-01 (kits: 21256-00, 21260-00)
When you first connect to the base station, you must configure the appropriate network settings on your Apple mobile device.
Your Apple mobile device will remember these settings.
This procedure only needs to be performed once.
You can find the instructions from the dashboard after selecting your base station.
From the Home Screen:
Tap on the Menu button at the top left of the screen.
Tap on the Dashboard menu item.
Under Utilities, tap on Sentera Base Station.
Select your base station model.
The app will cache the location you saved and write any cached location the next time you connect to a base station.
You can now turn on the base station and connect it with the ethernet adapter.
If you have problems connecting to the base station, review this .
Solar Times
Learn how to view Solar Times in the app.
Motivation
I have a requirement to fly in a window between post-sunrise and pre-sunset periods.
I want to see when the first light is to plan my schedule.
Requirements
For Flight Tasks, you must have access to FieldAgent Tasking.
Dashboard
From the Home Screen:
Tap on the Menu button at the top left.
Select the Dashboard menu item.
Tap on the Sundial item under Utilities.
Sundial will default to your current location. You can select a field and adjust the date by tapping the Location and Date items at the top of the list view.
You can view Solar Times from your screen.
From Task Details:
Scroll down the list.
Tap on the Solar Times item in the Sundial section.
Field Details
A complete guide to Field Details
Field Details
Tap a field from the Home Screen to view Field Details.
Field Details Screen
Directions
Tapping on the Directions button will open a mapping app on your device with directions from your current location to the centroid of the field's boundary.
Field Directions
Notifications
Field Notifications can be displayed by tapping the Notifications button. Field Notifications are not available for all fields or accounts.
Tasks
A list of tasks for the field can be displayed by tapping the Tasks button.
Field Points can be accessed by tapping on the Points button. The workflows for these points are detailed on this .
When Field Details are first displayed, the Field Boundary is selected and displayed on the map. It is represented as the blue box overlayed on the map.
The field boundary and other custom shapes can be toggled on the map by tapping a shape in the shape list.
When imagery is uploaded to FieldAgent, it is contained inside of a Survey. You can view the processed imagery and analytic data by selecting a layer in the Surveys List.
On the Shapes List, you can swipe to fly a field boundary or shape or tap three times on an item to open Flight Planning. This works for both the field boundary and any custom shape that has been created.
Flight Planning is detailed in this section of the guide.
FieldAgent Mobile
Known Issues and Resolutions
Unable to generate a flight plan
Tasks can fail to create a flight plan.
Reasons
You tap on Fly Now, but your equipment says it is unsupported.
For , FieldAgent Mobile must have Local Network permissions.
Open Settings on your iOS Device.
Navigate to the Apps section, usually at the bottom.
Select FieldAgent.
Ensure that the Local Network setting is enabled.
For , FieldAgent Mobile must have File & Folder permissions.
Open Settings on your iOS Device.
Navigate to the Privacy & Security section, usually near the bottom.
Select Files & Folders.
Ensure that the FieldAgent setting is enabled.
DJI Camera
My DJI camera is not snapping photos correctly.
FieldAgent Mobile must always be in the foreground when the app is executing a mission. Backgrounding the app will prevent the drone from capturing images.
The gimbal bracket, which secures the drone's camera, must be removed before take-off.
Check that the SD card has space and is not write-locked.
Format the SD card using your DJI drone's companion app.
DJI GO 4 or DJI Pilot 2
Check that you can take photos with the companion app.
If your DJI Camera is not taking photos at the expected intervals.
Keep the app in the .
Your SD card may not be in .
You need to slow down your flight plan so that you do not exceed the hardware's maximum capture rate. Slower flights allow longer times between photo capture intervals.
DJI Drone
My Drone Won't Launch / Won't Connect
Common issues that prevent the drone from either taking off or connecting.
Check the configuration settings to determine whether the 6X is in DJI Skyport or Sentera GPS mode. Follow the instructions in the User Guide to confirm the configuration mode.
Test communication
If the 6X is in DJI Skyport mode, test the communication between the 6X and the RC controller by pressing the photo capture button on the RC controller. The LEDs should flash white momentarily to indicate a photo has been captured.
Select a custom sensor in DJI Pilot 2
If all of the above steps work, select a custom sensor in DJI Pilot 2 and define the 6X camera using the parameters for either the monochrome or RGB sensors. This will allow the app to compute the correct overlap for the imagery you want to capture in your mapping mission.
You can find the specifications for both the RGB and monochrome sensors in the User Guide.
If you are doing a multispectral map, use the monochrome values.
If you are doing an RGB map, use the RGB values.
You can find the custom camera option by starting a new mapping mission in DJI Pilot 2.
Tap on Select Camera
Tap on Custom Camera
Tap on +Custom Camera
Finish the configuration to have the correct parameters calculated.
If you encounter any issues during the configuration process, try the following:
Check the connections between the 6X, the drone, and the RC controller.
Ensure that the firmware of the 6X, the drone, and the RC controller is up to date.
Refer to the for more detailed troubleshooting steps.
Flight Interruptions
My drone pauses, or my drone stops the mission.
Press the Play button on the Remote Controller when the drone unexpectedly pauses.
If your drone pauses during takeoff or while performing a mission, you can always press the Play button on your RC to command the drone to continue.
Remote Controller Play/Pause Button
Pressing the Play button on the RC will cause the drone to pause the active mission.
Press the Play button again to resume the mission.
If pressing the Play button does not fix the issue then:
You could be in or near an and will require an unlock.
Your is out of date.
The drone's sensors need .
Flight Plan Export
Learn how to export a flight plan as a KMZ file.
Flight Plan Export enables the full power of DJI's flight app and the convenience of FieldAgent's intelligent flight planning.
I want to use FieldAgent mobile to generate a flight plan from my field or flight task, but my drone does not support autonomous missions from the app.
I want to perform a mission with enabled.
This section explains how to transfer a flight plan using an external device.
Terrain Informed Flight
Learn how enable Terrain Informed Flight (TIF) on your Flight Plan.
I want to maintain a consistent (GSD) during my flight.
My requires TIF.
Sprayer Offset
Learn how to capture the position offset of a weed sprayer.
I want to record the location of a weed sprayer to measure its offset.
You should thoroughly review the guide first.
This guide builds on capturing GCPs.
Flight Plans
The app can and multiple data types for a flight plan.
File Type
Import
Export
Home Screen
A complete guide to the Home Screen
The Home Screen is the first thing you will see when you launch the app and are logged in.
The menu button provides access to several other areas of the app.
Flight Planning will allow you to start an planning session.
DJI camera is skipping photos
Most DJI cameras do not support a capture rate of greater than 1000ms.
The Mavic 2 Pro typically requires 2 seconds or more between photo captures.
See the related page for more information on how to Fly a Drone.
Support for Flight Plan Export
The Mavic 3 Multispectral (M3M) and Mavic 3 Thermal (M3T) are not entirely supported. Sentera will improve support for these drones in a future version of the app.
See the related page for more information on how to use Flight Plan Export.
The app can read .csv and .json files to produce a flight plan.
A CSV file can populate a flight boundary in the app. Flight parameters cannot be included in the CSV file; only boundary coordinates can be imported with this file format.
The boundary points should be ordered correctly from a clockwise or counter-clockwise direction.
There must be exactly two fields per row.
If the .csv column labels are lat,lon or absent, the subsequent rows must contain precisely two fields, ordered latitude and longitude.
There is an example CSV file below.
If the .csv column labels are lon,lat the subsequent rows must contain precisely two fields ordered longitude and latitude.
A .json file can provide both flight boundary (geometry) and flight parameters to the app.
The RC will display a notification when the transfer is complete to indicate it received the flight plan.
Wireless Flight Plan Transfer
The flight plan will be copied to a directory based on how the device is configure. The directory it is copied to depends on the flight app installed. Here is the priority order for which directory is choosen.
/IGC Daily/Missions
/IGC/Missions
/Download
If you enabled Terrain Informed, then review additional information here.
Both the FieldAgent Mobile and Flight Sync have a 5 digit device ID which displays. This ID can be used to verify that you are seing the correct devices on both your iOS device and RC.
There are instructions for installation for both DJI and Herelink for IF800 are below.
DJI Enterprise RC
Copy the apk file from your computer to and external drive or SD Card.
Connect the external drive to your RC.
Open the File Explorer.
Select the apk.
Tap Install.
Tap Open after installation is completed.
Tap Next.
Tap Allow Permissions.
Scroll to Permissions and tap it.
Enable the Storage permission.
Tap back to return to Flight Sync.
Copy the apk file from your computer to and external drive or SD Card.
Connect the external drive to your RC.
Open the File Explorer.
Select the apk.
Flight Sync requires that the RC be on the same wireless network as the iOS Device. Typically you would using a Personal Hotspot from your cellular iOS Device.
You can also connect to the same WiFi network, however it must be configured to allow mDNS and DNS-SD protocol. These are often disabled on corporate networks.
You can follow this from Apple to learn more about setting up your hotspot.
Once the hotspot is setup and active, connect your RC to the hotspot like any other WiFi network.
Once Flight Sync is setup and the devices are connected wirelessly, then you are ready to transfer your flight planss. See this for more details.
Installing and configuring Flight Sync on a Herelink RC.
Flight Tasks
A complete guide to Flight Tasks
Task List
You can access your Task List from the Home screen by tapping the Menu button and selecting the Tasks item.
Task List Screen
Task Items
Each Task in the list displays a summary of information.
Task Item
The information displayed is described in this figure from left to right, top to bottom.
Label
Meaning
You can tap on the any task item to view .
You can tap a Task from the Task List to view Task Details.
The Task Details Table contains information about the task, such as who assigned it, scheduled and targeted dates, and what field it belongs to.
The Assigned to section displays who the task is assigned to.
If the task is Unassigned, you can tap on Assign to Me, and the app will update the task assignment.
If the task has been assigned to you, you can tap the Unassign button to change its status to unassigned.
The Scheduled Date indicates when the task is intended to be completed.
You can tap the Update button to change the Scheduled Date.
The Targeted Date shows the original date the task was intended to be completed. It is generally set when the Order is created.
The Status displays the current state of the task.
When a task is incomplete, you can tap the Complete button to set it as completed.
You should only complete a task based on your team's standard operating procedure.
Manually completing a task can result in the order being unfulfilled.
Here is a figure showing the task status and its meaning.
Status
Meaning
The Field displays which field the task is associated with.
You can tap on he Field name to display .
The Product shows what product was ordered to generate this task.
The Survey shows the name of the survey that was associate with this task.
When a task is Open or Completed, then a survey has not been uploaded with the task associated.
The Notes field displays any notes that were attached to the task when the order was placed.
In certain cases the notes will display the required flight parameters that the task should be flown with. It may also contain important information about the task.
The Sundial field allows you to view solar times for the field.
The Sundial will automatically choose the Scheduled Date or Targeted Date for the task. You can adjust the date as necessary.
The Fly Now button will open flight planning with the task information.
From Task Based Flight Planning, you will be able to adjust your flight plan accordingly before you or .
Reboot your device. Mobile devices that connect to DJI Remote Controllers can become unstable over time, and rebooting often fixes these issues.
and have different procedures for rebooting.
Rebooting can fix an issue where you cannot send support emails from the app.
Reboot your mobile device every morning as part of your daily routine.
Out-of-date system software can cause many types of issues.
Check for any and install them.
Always keep up-to-date.
Check your Lightning or USB-C port for debris or unexpected wear.
Your port can wear out over time due to too many cable insertions. If you detect excessive wear and tear, have your mobile device .
Follow Apple's suggestions for cleaning .
Do not attempt to clean the port yourself.
Inspect your cables.
Damaged cables should be replaced.
Non-Apple cables often fail to work correctly with the Drone's RC and your mobile device.
Check that you have the latest firmware.
Review DJI's website for the .
RTK mode is not supported by FieldAgent mobile.
Matrice Series drones must have disabled.
The app cannot upload or execute autonomous missions when RTK is enabled.
Perform drone maintenance and calibration on a schedule.
Perform any missed maintenance procedures before continuing to use the drone.
Check to see if your drone needs calibration.
Inspect your drone for any damage to the aircraft or the .
Have your drone if necessary.
If your batteries are damaged, then do not fly with them.
Always deploy your drone in a good takeoff area.
Taking off too close to an object, such as a picnic table or car, can cause issues with the Vision System.
You should never attempt to take off near metal or on rebar-reinforced concrete.
Always maintain Line of Sight (LoS) with your remote controller (RC) and the drone.
Crops are an attenuator. Obstructing the LoS of the RC and drone can cause communications to become unstable and fail.
Human bodies are also massive attenuators. Do not put your body between the drone's and the RC's line of sight.
Some versions of DJI's firmware have bugs that cause the drone to pause while taking off or flying a mission. Check to see if you have the .
The obstacle avoidance system can be triggered during take-off or a flight for unexpected reasons.
Ensure you are on flat ground away from objects like a picnic table or car.
Cleaning your drone as part of a maintenance schedule is essential for its health and safety. This will keep the sensors free of debris that can cause them to become confused.
Drones with must have their RC set to the correct Flight Mode.
F Mode
P Mode
For DJI cameras see this .
For Sentera cameras see this .
You can view the following pages for more more information on specific problems.
FAQs
Frequently Asked Questions
DJI drones have a specific process for unlocking flying in an NFZ, which can vary depending on your drone model.
Review DJI's for more details.
Please note that NFZ restrictions are a function of the drone. DJI periodically updates its NFZ database, but you are responsible for knowing if space is restricted before takeoff.
The flight plan requirements for data collection depend on the product or insight you want to produce or analyze.
Flight Specifications indicate a set of flight parameters used to create a flight plan. Please review the
After uploading and executing a mission, FieldAgent Mobile requires you to keep it in the foreground while it controls a DJI drone.
What does this mean exactly?
After you plan a flight, press the Play button and launch the drone.
Then you must not:
Switch apps.
Interact with iOS notifications.
Accept phone calls.
Check your email or Slack messages.
Any activity that causes the app to become "inactive" will prevent it from communicating with the DJI drone.
If the app is inactive, it will cause:
The app will skip photos.
The app will misreport captured photos, mission duration, and drone errors.
The app can not command the drone to perform an RTH mission when flying east-facing is required. This will result in invalid imagery that will not import correctly.
No, you must close DJI GO 4 before running FieldAgent Mobile.
Why?
DJI GO 4 and FieldAgent Mobile "share" a connection to the drone.
Only one can be active at a time.
If you need to access DJI GO 4, force quit FieldAgent before opening DJI GO 4.
Before you launch FieldAgent Mobile, always force quit DJI GO 4 first.
The DJI mSDK for iOS utilizes Apple's MFI hardware protocol. DJI, not Apple or Sentera, prevents multiple apps from working correctly simultaneously.
Always have one app run or the other, never both.
A Sentera camera must have an active GPS connection when flying a drone.
The camera displays a green LED when there is an active GPS session and is ready to take photos.
The Sentera Double 4K and Single have Bluetooth capabilities for syncing overlap before your flight. However, there are times when the connection fails to work correctly.
Setting your overlap on the camera's SD card will allow you to bypass Bluetooth requirements.
Remove the microSD card from your camera.
Connect it to your computer.
Find the file UserSettings.txt.
Open it with a text editor.
Search for OverlapPercent=.
Change the value to the right-hand side to match your desired overlap.
Remove the microSD card from your camera.
Connect it to your computer.
Find the file config.yml.
Open it with a text editor.
Search for OverlapPercent:
Change the value to the right-hand side to match your desired overlap.
You can now turn off the Bluetooth setting in the app's camera selection.
Before your next flight, you must adjust your camera settings to turn Bluetooth on or off.
When selecting a camera in Flight Planning, there is a toggle for Override DJI Settings. When enabled, the following configuration settings are applied during the preflight check.
Fetch the current camera mode and set it to .shootPhoto mode if necessary.
At this point, the configuration will stop for all Skyport cameras.
For non-Skyport cameras, the following operations are performed:
Attempt to set the camera storage location to SD Card.
Check whether custom media tagging is available for Terrain Informed Processing; if supported, we write a custom EXIF tag for TIP.
Based on available camera settings, set the camera’s photo aspect ratio to 4:3 or 3:2.
Check if the aircraft supports HD Live View and attempt to disable it if enabled.
Attempt to set the camera’s photo file format to .JPEG.
Set the camera’s white balance using either an override setting or a default value.
Default value customColorTemperature: 55
Set the camera’s metering mode to an override setting or the default .average.
Set the camera’s exposure mode to an override setting or the default .shutterPriority.
Set the camera’s shutter speed to an override setting or the default 1/1250.
Set the camera’s exposure compensation to an override setting or a default value.
For Phantom 4 Pro (v1/v2): N00
For all other drones: N10
Set the camera’s ISO to an override setting or a default value.
For Phantom 4 Pro (v1/v2): ISO100
For all other drones: isoAuto
Override settings can be configured in app settings. This feature is reserved for internal Sentera testing and should not be used for production flight planning.
When performing a Flight Plan Export, it is most common to save the KMZ file to an SD Card.
If you are unable to save the export file:
Check the SD Card or SD Card adapter for a lock switch.
Ensure that the switch is set to unlocked.
Unlock No Fly Zones for DJI Products
No Fly Zones (NFZs) are restricted areas where a UAS is forbidden to fly. These zones have different restriction levels, and restrictions vary by region and country.
For example, the United States Federal Aviation Administration (FAA) has this page about operating in the US.
FieldAgent Mobile is not responsible for operating inside restricted airspace.
The app does not, and cannot, unlock flying in restricted areas.
