Learn FieldAgent Mobile features in less than a minute.
This section provides a set of fast and easy-to-understand guides for those who want to dive right in. You can learn to perform basic workflows quickly without spending extra time reading.
Review the page if you have not logged into the app.
Trimble Mobile Manager must be running in the background.
Your DA2 must be via Bluetooth.
For RTK corrections, you must have an active .
Motivation
I want to capture Trimble DA2 coordinates for .
Requirements
Make sure that your DA2 is powered on and via Bluetooth.
If you still need to set up your DA2 and TMM app, please refer to the for details.
You will likely want to select WGS84(G1762) for the GNSS Output Frame.
Verifying the selected reference frame and ensuring that it meets the project requirements is a critical practice.
See the for information on changing the reference frame.
Steps
Open the Trimble Mobile Manager, then:
Tap on the Home tab.
Tap on the Select button.
Tap on your Trimble DA2 in the left menu.
Tap the Connect button.
With TMM running in the background and your DA2 connected via Bluetooth, FieldAgent mobile can read the RTK-corrected position data.
You can start an anytime.
SD Cards
Photo Capture Requirements
Not all SD cards are equal.
You must use quality SD cards to maintain a high capture rate on any camera.
General
Most cameras and applications require a minimum of class 3 (U3 ~ 100mb/s) card or better.
Not all brands of SD cards are the same, even with the advertised class ratings. If you have problems with a specific manufacturer, try a more reputable maker for your next drone flight.
About Sentera Cameras
You can use the tool below to format SD cards for Sentera cameras.
All SD Cards used in Sentera cameras must be formatted in FAT32.
Sentera Single must have a card with a capacity of less than or equal to 32GB.
Sentera Double 4K must have a card with a capacity of less than or equal to 64GB.
If you exceed the capacity requirements above, the camera will fail to boot or take photos correctly.
If your card is too big, it will not work.
If the card is not formatted in FAT32, it will not work.
About DJI Cameras
SD cards that are used in DJI cameras should be formatted using their companion app.
DJI GO 4
DJI Pilot 2
For more information about your drone and camera, please refer to your owner's manual, which can be found on DJI's .
Most DJI cameras do not support a capture rate of greater than 1000ms.
The Mavic 2 Pro typically requires 2 seconds or more between photo captures.
Please plan your flight accordingly. If you see skipped photos, then refer to this .
Wind Turbine Locations
Learn how to see Wind Turbines near a Field.
Wind Turbine locations are only provided for planning purposes.
The pilot in command is always responsible for all on-site assessments.
Motivation
I want to adhere to flight safety .
I want to avoid filing an during my flight.
Requirements
You must have a to view turbine locations.
Steps
From the Home Screen:
Tap on the field you want to review.
From the top-right options, tap on the Map Layers button.
Under the Infrastructure section, tap on the Wind Turbines toggle to enable it.
Once enabled, the app will display a set of map annotations for each turbine nearby. You can tap on the annotations to view details about the turbine information.
FieldAgent Mobile
Known Issues and Resolutions
Unable to generate a flight plan
Tasks can fail to create a flight plan.
Reasons
You tap on Fly Now, but your equipment says it is unsupported.
"Contract Defined" products can result in:
Solution
From your details:
Tap on the Field item.
on the field boundary.
Enter your flight parameters.
Your flight Plan is now ready.
Local Network Permissions
For , FieldAgent Mobile must have Local Network permissions.
Open Settings on your iOS Device.
Navigate to the Apps section, usually at the bottom.
Select FieldAgent.
Files & Folders Permissions
For , FieldAgent Mobile must have File & Folder permissions.
Open Settings on your iOS Device.
Navigate to the Privacy & Security section, usually near the bottom.
Select Files & Folders.
App Guide
Guide to features in FieldAgent Mobile for iOS.
The app has features designed to assist with field-edge activities, including flight planning, execution of autonomous missions, and data capture of ground points.
This section details specific activities and how to perform them. All activities start from the home screen, which displays a list of fields in your FieldAgent account and other elements that can control the app's flow.
FieldAgent Home Screen
DJI Cameras
Flight Planning Support
Phantom 4 Pro V2 (DJI FC6310)
Mavic 2 Pro
Zenmuse XT
Ground Scouting
Learn how to capture GPS points and attach notes or photos.
Motivation
I want to scout my field, find points of interest, and attach information to those points.
App Support Logs
Learn how to send app logs for support.
Motivation
I am experiencing a problem and must send additional information to Sentera Support.
Field Details
A complete guide to Field Details
Field Details
Tap a field from the to view Field Details.
Flight Plan Import
Learn how to import a Flight Plan.
Motivations
I have a set of field or flight boundary coordinates and want to make a flight plan.
DJI Camera
My DJI camera is not snapping photos correctly.
FieldAgent Mobile must always be in the foreground when the app is executing a mission. Backgrounding the app will prevent the drone from capturing images.
DJI camera not snapping photos
Ad-Hoc Flight Planning
Learn to plan a flight without a field.
Motivations
You don't have a field boundary in your account and want to plan a flight.
Requirements
Hardware and System Software Overview
App-controlled missions require the app to stay active and in the foreground.
Backgrounding the app will prevent camera triggers, among other issues.
FieldAgent Mobile must always be in the foreground when the app is executing a mission.
Ground Control Points
Learn how to capture GCPs for a field.
Motivation
I want to record Ground Control Points (GCPs) for my field.
DJI Drone
My Drone Won't Launch / Won't Connect
Common issues that prevent the drone from either taking off or connecting.
Your drone is not supported for .
Your RC is not in the correct .
Home Screen
A complete guide to the Home Screen
Home Screen
The Home Screen is the first thing you will see when you launch the app and are logged in.
Flight Tasks
Learn to view and flight plan from a task.
The FieldAgent platform creates tasks when a product is ordered. For more information about creating orders, see this .
Motivation
Fly a Drone
Learn how to execute an autonomous mission.
The app can only execute missions on drones with .
Motivations
Getting Started
Sign in to your FieldAgent account or continue as a Guest user.
Before you can access your FieldAgent data, you must have an active FieldAgent account.
You can visit this for more information on setting up or renewing your FieldAgent account.
Sentera RTK Base Station
Known Issues and Resolutions
Base Station Disconnected
When using the Sentera Base Station utility in the app, ensure the following:
You must have an ethernet adapter for your Apple mobile device.
You need to slow down your flight plan so that you do not exceed the hardware's maximum capture rate. Slower flights allow longer times between photo capture intervals.
Most DJI cameras do not support a capture rate of greater than 1000ms.
The Mavic 2 Pro typically requires 2 seconds or more between photo captures.
The app supports flight planning with the cameras listed above. However, not all drones that support these cameras are flyable in the app.
For example, Mavic 3 Enterprise can be selected to plan a flight. The flight plan must be exported to execute an autonomous mission in DJI Pilot 2 on the drone's RC.
Tapping on the Directions button will open a mapping app on your device with directions from your current location to the centroid of the field's boundary.
Field Directions
Notifications
Field Notifications can be displayed by tapping the Notifications button. Field Notifications are not available for all fields or accounts.
Tasks
A list of tasks for the field can be displayed by tapping the Tasks button.
Field Tasks Screen
Points
Field Points can be accessed by tapping on the Points button. The workflows for these points are detailed on this page.
Field Points Screen
Shapes
When Field Details are first displayed, the Field Boundary is selected and displayed on the map. It is represented as the blue box overlayed on the map.
The field boundary and other custom shapes can be toggled on the map by tapping a shape in the shape list.
Field Shapes
Surveys
When imagery is uploaded to FieldAgent, it is contained inside of a Survey. You can view the processed imagery and analytic data by selecting a layer in the Surveys List.
Field Surveys
Flight Planning
On the Shapes List, you can swipe to fly a field boundary or shape or tap three times on an item to open Flight Planning. This works for both the field boundary and any custom shape that has been created.
Flight Planning is detailed in this section of the guide.
The resulting feature set will be attached to the field you have selected.
The app will calculate an offset of -2.0m for all points to offset your survey rod.
Steps
From the Home Screen:
Tap on your field.
Tap on the Points button.
Tap on the + button on the top left.
Tap on Ground Control Points.
Move your DA2 over the point you wish to record.
Wait for the app to report 0.01 m accuracy and for the Current Location to display a green status.
Tap Save Location.
Repeat until all the points have been surveyed.
Tap the Save button on the top right.
The app has saved the data locally to your Apple Device.
You can either upload later or start the upload now.
From the Field Point Details screen:
Tap the Upload button.
Verify your network connectivity by reviewing the network indicators.
Tap the Upload button to start processing.
Once the upload has been completed, tap the Done button to return to your Field Point List.
Ground Control Point Capture
Menu
The menu button provides access to several other areas of the app.
Flight Planning will allow you to start an Ad-Hoc planning session.
Tasks will task you to the Task List for your current organization.
Dashboard will open your Pilot's Dashboard with access to additional information.
Home Screen Menu
Active Organization
The label at the top of the panel displays your active organization. You can use this to switch your active organization.
In this example, Sentera Family Farms is the active organization.
Sentera Family Farms as an active organization.
Help
You can access this help site at any time by tapping on the ? button.
Tap on the ? button to access app help.
Home Screen
You are assigned a flight task and must capture imagery to fulfill that task.
Steps
From the Home Screen:
Tap the menu button on the top left.
Tap on the Tasks menu item.
Select the task you want to work on.
Review the task details and tap the Fly Now button at the bottom.
Set your drone and camera using the top set of buttons.
Review the selected Flight Specifications.
Tap on Review Parameters.
Adjust the buffer and direction as necessary.
Tap Set Parameters to enter the flight planning view.
You can now execute the flight plan by pressing the Play button. If the app does not support your drone, export the flight plan as a KMZ for DJI Pilot 2.
The app can import and export multiple data types for a flight plan.
File Type
Import
Export
.csv
Imported Types
The app can read .csv and .json files to produce a flight plan.
CSV
A CSV file can populate a flight boundary in the app. Flight parameters cannot be included in the CSV file; only boundary coordinates can be imported with this file format.
Requirements
The boundary points should be ordered correctly from a clockwise or counter-clockwise direction.
There must be exactly two fields per row.
lat-lon
If the .csv column labels are lat,lon or absent, the subsequent rows must contain precisely two fields, ordered latitude and longitude.
There is an example CSV file below.
lon-lat
If the .csv column labels are lon,lat the subsequent rows must contain precisely two fields ordered longitude and latitude.
JSON
A .json file can provide both flight boundary (geometry) and flight parameters to the app.
Requirements
The file must follow the below.
Below is an example JSON file that conforms to the schema above.
Exported Types
The app can export .kmz files representing flight plans with flight parameters and coordinates.
KMZ
The app can export a flight plan for use in DJI Pilot 2.
Requirements
The format of the KMZ file is documented on .
Solar Times
Learn how to view Solar Times in the app.
Motivation
I have a requirement to fly in a window between post-sunrise and pre-sunset periods.
I want to see when the first light is to plan my schedule.
Requirements
For Flight Tasks, you must have access to FieldAgent Tasking.
Dashboard
From the Home Screen:
Tap on the Menu button at the top left.
Select the Dashboard menu item.
Tap on the Sundial item under Utilities.
Sundial will default to your current location. You can select a field and adjust the date by tapping the Location and Date items at the top of the list view.
Task Details
You can view Solar Times from your screen.
From Task Details:
Scroll down the list.
Tap on the Solar Times item in the Sundial section.
Flight Interruptions
My drone pauses, or my drone stops the mission.
Press the Play button on the Remote Controller when the drone unexpectedly pauses.
If your drone pauses during takeoff or while performing a mission, you can always press the Play button on your RC to command the drone to continue.
Remote Controller Play/Pause Button
Pressing the Play button on the RC will cause the drone to pause the active mission.
Press the Play button again to resume the mission.
If pressing the Play button does not fix the issue then:
You could be in or near an and will require an unlock.
Your is out of date.
The drone's sensors need .
Follow the first when you encounter any problems.
DJI Drone Settings
Learn how to adjust your drone settings for app-controlled missions.
Motivation
My drone is return-to-home with more battery life than expected.
My drone is transiting too low to the flight area.
Requirements
You must be using the app to . These settings do not affect .
Steps
From the Home Screen:
Tap on the Settings gear button on the top right.
Scroll down to Drone Settings and tap it.
Under the SAFETY section, you can adjust:
Notes
RTH Battery Threshold
This setting controls the battery level at which the drone will Return to Home (RTH). The app will command the drone to return to the launch point when the battery level reaches this percentage.
Minimum RTH Altitude
This setting controls the minimum altitude at which the drone can fly to and from the flight area. Depending on your mission altitude, the drone may fly higher than this setting during transit.
Fly a Field Boundary
Learn to plan a flight from a field boundary.
Motivation
You want to create a flight plan to capture data for your field.
Steps
From the Home Screen:
Tap on the field to use for flight planning.
Tap on the "Drone Scout" button.
Select the Flight Segment in the Timeline.
Drag the blue boundary dots to adjust the flight area if necessary.
Tap on the Preset to adjust flight parameters.
Tap on the Cameras to set your equipment.
Terrain Informed Flight
If you enabled Terrain Informed, then review additional information .
Flight Parameters
Learn how to view and adjust Flight Parameters.
Flight Plan Export enables the full power of DJI's flight app and the convenience of FieldAgent's intelligent flight planning.
Motivations
I want to adjust my flight parameters to achieve correct data capture.
I want to understand how the flight parameters effect capture rate and number of photos.
Adjust Flight Parameters
From the screen:
Tap on your Flight Segment on the Timeline.
Tap on the top panel.
Adjust the sliders as necessary.
Tap Done to save them.
View Flight Parameters
From the screen:
Tap on your Flight Segment on the Timeline.
Tap on the top panel.
At the bottom you can view various flight information such as GSD, estimated photo capture, as well as intervals for both distance and time. The panel can be tapped to toggle what data is shown.
Terrain Informed Flight
Learn how enable Terrain Informed Flight (TIF) on your Flight Plan.
The app uses Google's to determine altitude offsets based on your drone's takeoff location.
Motivations
Flight Plan Export
Learn how to export a flight plan as a KMZ file.
Flight Plan Export enables the full power of DJI's flight app and the convenience of FieldAgent's intelligent flight planning.
files are only for drones with .
Sentera RTK Calibration
Learn how to calibration your Sentera RTK Base Station using a Trimble DA2.
Motivation
I want to calibrate my Sentera RTK Base Station using a Trimble DA2 so that my flight data is referenced with Trimble RTK corrections.
Sentera Camera
My Sentera camera is not snapping photos or capturing data correctly.
This page includes troubleshooting for the following Sentera cameras:
Sentera Single
Sentera Double 4K (D4K)
Flight Planning
A complete guide to Flight Planning
Flight Planning
You can access flight planning in several different ways.
Sentera Cameras
Flight Planning Support
All Sentera Cameras have first-class mobile app support for performing autonomous missions and flight plan export.
This is a comprehensive list of Sentera Sensors that can be used to plan a flight:
If your camera has a lens cover then it must be removed before flight.
Check that the SD card has space and is not write-locked.
You need to slow down your flight plan so that you do not exceed the hardware's maximum capture rate. Slower flights allow longer times between photo capture intervals.
If you are using the app to execute the mission, then keep FieldAgent Mobile in the foreground.
If you are using DJI Pilot 2 on Drone's RC, the app does not need to be running.
I want to use FieldAgent mobile to generate a flight plan from my field or flight task, but my drone does not support autonomous missions from the app.
The RC will display a notification when the transfer is complete to indicate it received the flight plan.
Both the FieldAgent Mobile and Flight Sync have a 5 digit device ID which displays. This ID can be used to verify that you are seing the correct devices on both your iOS device and RC.
Wireless Flight Plan Transfer
The flight plan will be copied to a directory based on how the device is configure. The directory it is copied to depends on the flight app installed. Here is the priority order for which directory is choosen.
/IGC Daily/Missions
/IGC/Missions
/Download
Terrain Informed Flight
If you enabled Terrain Informed, then review additional information here.
You must have an ethernet adapter for your Apple mobile device.
WeedScout
The base station must have a plumb bob attached to it by a 1m length of paracord.
You must have a Sentera RTK Base station with this part number:
31032-01 (kits: 21256-00, 21260-00)
First Time Setup
When you first connect to the base station, you must configure the appropriate network settings on your Apple mobile device.
Your Apple mobile device will remember these settings.
This procedure only needs to be performed once.
You can find the instructions from the dashboard after selecting your base station.
Follow the in-app instructions to configure your network settings.
The exact settings are specific to the base station you have.
Steps
From the Home Screen:
Tap on the Menu button at the top left of the screen.
Tap on the Dashboard menu item.
Under Utilities, tap on Sentera Base Station.
Select your base station model.
Place the DA2 over the ground point where you will position the base station.
(You may be using a survey stake that was buried into the ground)
Wait for the app to report 0.01 m accuracy and for the Current Location to display a green status.
Tap Save Location.
The app will cache the location you saved and write any cached location the next time you connect to a base station.
You can now turn on the base station and connect it with the ethernet adapter.
You can verify that the base station was successfully calibrated by observing the green check mark next to Calibration Status.
Sentera RTK Base Station Calibration
Troubleshooting
If you have problems connecting to the base station, review this guide.
Ad-Hoc
You can access ad-hoc flight planning from the Home Screen by tapping the Menu button and selecting Flight Planning. You will need to tap out your flight area on the map.
Ad-Hoc Flight Planning
Fly a Field Boundary
You can open flight planning from Field Details by swiping on a field boundary or triple-tapping any item in the Shapes list. Entering through this way will default the flight area for you.
Flight Planning from a Field Boundary
Task Flight Planning
The Task List allows you to enter flight planning. The task's flight specifications and field boundary automatically populate the flight parameters and area.
Check the configuration settings to determine whether the 6X is in DJI Skyport or Sentera GPS mode. Follow the instructions in the User Guide to confirm the configuration mode.
Test communication
If the 6X is in DJI Skyport mode, test the communication between the 6X and the RC controller by pressing the photo capture button on the RC controller. The LEDs should flash white momentarily to indicate a photo has been captured.
Select a custom sensor in DJI Pilot 2
If all of the above steps work, select a custom sensor in DJI Pilot 2 and define the 6X camera using the parameters for either the monochrome or RGB sensors. This will allow the app to compute the correct overlap for the imagery you want to capture in your mapping mission.
You can find the specifications for both the RGB and monochrome sensors in the User Guide.
If you are doing a multispectral map, use the monochrome values.
If you are doing an RGB map, use the RGB values.
You can find the custom camera option by starting a new mapping mission in DJI Pilot 2.
Tap on Select Camera
Tap on Custom Camera
Tap on +Custom Camera
Finish the configuration to have the correct parameters calculated.
Add Custom Camera
Custom Camera Configuration
Troubleshooting tips
If you encounter any issues during the configuration process, try the following:
Check the connections between the 6X, the drone, and the RC controller.
Ensure that the firmware of the 6X, the drone, and the RC controller is up to date.
This page describes which DJI Drone Models are supported.
Ensuring your drone's firmware is always up-to-date is not just a recommendation; it's crucial for maintaining stability and ensuring your safety during flight.
Some models support executing an autonomous mission directly from the app, while others allow you to import KMZ files created by the app.
For more information about generating data products visit the webpage.
Support for Mission Execution
These drones can be flown directly from the app after planning a flight. The app can upload and execute an autonomous mission, report flight telemetry, and report log files to the FieldAgent platform.
Inspire 2 (I2)
Matrice 200 (M200)
Matrice 210 (M210)
Matrice 300 (M300)
See the related page for more information on how to .
Support for Flight Plan Export
The following drones have DJI Pilot 2 support on their RC. The app can export a compatible KMZ file, which can be imported into DJI Pilot 2.
Matrice 300 (M300)
Matrice 350 (M350)
Mavic 3 Enterprise (M3E)
Mavic 3 Multispectral (M3M) **
The Mavic 3 Multispectral (M3M) and Mavic 3 Thermal (M3T) are not entirely supported. Sentera will improve support for these drones in a future version of the app.
See the related page for more information on how to use .
Unsupported Drones
The app does not support the following drones. They can not be flown with the app and do not support flight plan export.
Agras Series Drones
Air Series
Avata
Inspire 1
RTK Support
The mobile app does not support flying Matrice Series drones with RTK enabled.
Use on drones with to enable the RTK flights.
Wireless Flight Plan Transfer
A complete guide to Wireless Flight Plan Transfer.
Wireless Flight Plan Transfer
During , you have an option to wirelessly transfer a flight plan from FieldAgent Mobile to an RC (Remote Controller).
There are instructions for installation for both DJI and Herelink for IF800 are below.
DJI Enterprise RC
Copy the apk file from your computer to and external drive or SD Card.
Connect the external drive to your RC.
Open the File Explorer.
Select the apk.
Tap Install.
Tap Open after installation is completed.
Tap Next.
Tap Allow Permissions.
Scroll to Permissions and tap it.
Enable the Storage permission.
Tap back to return to Flight Sync.
Herelink for IF800
Copy the apk file from your computer to and external drive or SD Card.
Connect the external drive to your RC.
Open the File Explorer.
Select the apk.
Tap Install.
Tap Open after installation is completed.
Tap Next.
Tap Allow Permissions.
Scroll to Permissions and tap it.
Enable the Storage permission.
Tap back to return to Flight Sync.
Installing and configuring Flight Sync on a Herelink RC.
Connecting your RC to your iOS Device
Flight Sync requires that the RC be on the same wireless network as the iOS Device. Typically you would using a Personal Hotspot from your cellular iOS Device.
You can also connect to the same WiFi network, however it must be configured to allow mDNS and DNS-SD protocol. These are often disabled on corporate networks.
Personal Hotspot
You can follow this guide from Apple to learn more about setting up your hotspot.
Once the hotspot is setup and active, connect your RC to the hotspot like any other WiFi network.
The process can vary based on your version of iOS and the device you are using.
Setting up a personal hotspot will require an iOS Device with cellular data.
Transferring a Flight Plan
Once Flight Sync is setup and the devices are connected wirelessly, then you are ready to transfer your flight planss. See this guide for more details.
You must have the devices on the same wireless network.
The Flight Sync app must be running on the RC, but it can be in the background.
Flight Sync must have file system permissions granted.
You can access your Task List from the Home screen by tapping the Menu button and selecting the Tasks item.
Task List Screen
Task Items
Each Task in the list displays a summary of information.
The information displayed is described in this figure from left to right, top to bottom.
Label
Meaning
You can tap on the any task item to view .
Task Details
You can tap a Task from the Task List to view Task Details.
Task Details Table
The Task Details Table contains information about the task, such as who assigned it, scheduled and targeted dates, and what field it belongs to.
Assigned to
The Assigned to section displays who the task is assigned to.
If the task is Unassigned, you can tap on Assign to Me, and the app will update the task assignment.
If the task has been assigned to you, you can tap the Unassign button to change its status to unassigned.
Scheduled Date
The Scheduled Date indicates when the task is intended to be completed.
You can tap the Update button to change the Scheduled Date.
Targeted Date
The Targeted Date shows the original date the task was intended to be completed. It is generally set when the Order is created.
Status
The Status displays the current state of the task.
When a task is incomplete, you can tap the Complete button to set it as completed.
You should only complete a task based on your team's standard operating procedure.
Manually completing a task can result in the order being unfulfilled.
Here is a figure showing the task status and its meaning.
Status
Meaning
Field
The Field displays which field the task is associated with.
You can tap on he Field name to display .
Product
The Product shows what product was ordered to generate this task.
Survey
The Survey shows the name of the survey that was associate with this task.
When a task is Open or Completed, then a survey has not been uploaded with the task associated.
Notes
The Notes field displays any notes that were attached to the task when the order was placed.
In certain cases the notes will display the required flight parameters that the task should be flown with. It may also contain important information about the task.
Solar Times
The Sundial field allows you to view solar times for the field.
The Sundial will automatically choose the Scheduled Date or Targeted Date for the task. You can adjust the date as necessary.
Fly Now
The Fly Now button will open flight planning with the task information.
From Task Based Flight Planning, you will be able to adjust your flight plan accordingly before you or .
Troubleshooting Guide
My Drone Won't...
Follow the first when you encounter any problems.
This page describes typical problems encountered while using the app with a drone and helps you understand the cause and how to remedy the situation.
Some versions of DJI's firmware have bugs that cause the drone to pause while taking off or flying a mission. Check to see if you have the latest firmware.
Obstacle Avoidance
The obstacle avoidance system can be triggered during take-off or a flight for unexpected reasons.
Ensure you are on flat ground away from objects like a picnic table or car.
Cleaning your drone as part of a maintenance schedule is essential for its health and safety. This will keep the sensors free of debris that can cause them to become confused.
No Fly Zones (NFZs) are restricted areas where a UAS is forbidden to fly. These zones have different restriction levels, and restrictions vary by region and country.
For example, the United States Federal Aviation Administration (FAA) has this about operating in the US.
DJI drones have a specific process for unlocking flying in an NFZ, which can vary depending on your drone model.
Review DJI's for more details.
Please note that NFZ restrictions are a function of the drone. DJI periodically updates its NFZ database, but you are responsible for knowing if space is restricted before takeoff.
FieldAgent Mobile is not responsible for operating inside restricted airspace.
The app does not, and cannot, unlock flying in restricted areas.
Data Collection Best Practices
The flight plan requirements for data collection depend on the product or insight you want to produce or analyze.
Flight Specifications indicate a set of flight parameters used to create a flight plan. Please review the for details on what flight specs are required for the product you wish to order.
DJI Remote ID (RID)
RID support is specific to your DJI drone model and the region you operate in.
Please refer to DJI's .
The app must be in the foreground; why?
Always keep the app in the foreground while connected to a DJI Drone.
After uploading and executing a mission, FieldAgent Mobile requires you to keep it in the foreground while it controls a DJI drone.
What does this mean exactly?
After you plan a flight, press the Play button and launch the drone.
Then you must not:
Switch apps.
Interact with iOS notifications.
Accept phone calls.
Check your email or Slack messages.
Any activity that causes the app to become "inactive" will prevent it from communicating with the DJI drone.
If the app is inactive, it will cause:
The app will skip photos.
The app will misreport captured photos, mission duration, and drone errors.
The app can not command the drone to perform an RTH mission when flying east-facing is required. This will result in invalid imagery that will not import correctly.
Can I keep DJI GO 4 running?
No, you must close DJI GO 4 before running FieldAgent Mobile.
Why?
DJI GO 4 and FieldAgent Mobile "share" a connection to the drone.
Only one can be active at a time.
If you need to access DJI GO 4, FieldAgent before opening DJI GO 4.
Before you launch FieldAgent Mobile, always DJI GO 4 first.
The DJI mSDK for iOS utilizes Apple's MFI hardware protocol. DJI, not Apple or Sentera, prevents multiple apps from working correctly simultaneously.
Always have one app run or the other, never both.
If you are having issues, force quit FieldAgent and DJI GO 4. Then, only open FieldAgent.
Do Sentera cameras need GPS to take photos?
A Sentera camera must have an active GPS connection when flying a drone.
The camera displays a green LED when there is an active GPS session and is ready to take photos.
Always wait for the green light before you attempt to take off.
My Bluetooth connection to the camera isn't working.
The Sentera Double 4K and Single have Bluetooth capabilities for syncing overlap before your flight. However, there are times when the connection fails to work correctly.
Setting your overlap on the camera's SD card will allow you to bypass Bluetooth requirements.
Sentera Single
Remove the microSD card from your camera.
Connect it to your computer.
Find the file UserSettings.txt.
Sentera Double 4K
Remove the microSD card from your camera.
Connect it to your computer.
Find the file config.yml.
You can now turn off the Bluetooth setting in the app's .
How do I adjust the Bluetooth requirement on my camera?
Before your next flight, you must adjust your camera settings to turn Bluetooth on or off.
From the screen:
Tap on the flight segment under Timeline.
Tap on Cameras.
Set Use Bluetooth to the desired value.
What does Override DJI Settings do?
When selecting a camera in , there is a toggle for Override DJI Settings. When enabled, the following configuration settings are applied during the preflight check.
Fetch the current camera mode and set it to .shootPhoto mode if necessary.
At this point, the configuration will stop for all Skyport cameras.
For non-Skyport cameras, the following operations are performed:
Attempt to set the camera storage location to SD Card.
Check whether custom media tagging is available for Terrain Informed Processing; if supported, we write a custom EXIF tag for TIP.
Based on available camera settings, set the camera’s photo aspect ratio to 4:3 or 3:2.
Override settings can be configured in app settings. This feature is reserved for internal Sentera testing and should not be used for production flight planning.
I can't export my flight plan to an SD Card?
When performing a , it is most common to save the KMZ file to an SD Card.
If you are unable to save the export file:
Check the SD Card or SD Card adapter for a lock switch.
