Apple Devices

• The app requires an iPhone or iPad with support for iOS 13.0 or later.

• The app offers enhanced performance and features on an iPad Mini Gen 6 (USB-C) or later.

DJI Hardware

• FieldAgent Mobile lets you execute a flight plan directly on older DJI platforms.

• On modern DJI drones that support DJI Pilot 2, the app can export a compatible KMZ flight plan.

FieldAgent Mobile for IOS makes no decisions regarding laws, ethics, or ordinances.

You Are Responsible For Your Drone

Flight Planning Assistant

First and foremost, FieldAgent Mobile iOS is an assistant.

• The app helps you find locations that it knows about or that you direct it to.

• It helps you set a flight area and parameters like altitude, speed, and overlap.

• The app provides tools to let you make decisions about how to fly.

The app makes no decisions about what is or is not safe to fly.

The app requires iOS 13.0 or later.

This page describes which DJI Drone Models are supported.

Overview

Each drone model has unique capabilities.

Some models support executing an autonomous mission directly from the app, while others allow you to import KMZ files created by the app.

Support for Mission Execution

These drones can be flown directly from the app after planning a flight. The app can upload and execute an autonomous mission, report flight telemetry, and report log files to the FieldAgent platform.

• Inspire 2 (I2)

• Matrice 200 (M200)

• Matrice 210 (M210)

• Matrice 300 (M300)

• Mavic 2 Pro (M2P)

• Phantom 4 Pro V2 (P4Pv2)

Support for Flight Plan Export

The following drones have DJI Pilot 2 support on their RC. The app can export a compatible KMZ file, which can be imported into DJI Pilot 2.

• Matrice 300 (M300)

• Matrice 350 (M350)

• Mavic 3 Enterprise (M3E)

• Mavic 3 Multispectral (M3M) **

• Mavic 3 Thermal (M3T) **

Unsupported Drones

The app does not support the following drones. They can not be flown with the app and do not support flight plan export.

• Agras Series Drones

• Air Series

• Avata

• Inspire 1

• Matrice 100 (M100)

• Matrice 600 (M600)

• Mavic 2 Pro Zoom (M2P)

• Mavic 3 (M3)

• Mini Series

• Phantom 3 (P3)

• Phantom 4 (P4)

• Phantom 4 Advanced

• Phantom 4 Multispectral

• Phantom 4 Pro - V1 (P4P)

• Phantom 4 RTK

• Spark Series

RTK Support

The mobile app does not support flying Matrice Series drones with RTK enabled.

iPhone

• iPhone 11, 11 Pro, and 11 Pro Max and up

• iPhone X, Xr, Xs, Xs Max

iPad

• iPad Pro

• iPad Air (3rd Gen) and Up

• iPad (7th Gen) and up

• iPad Mini 5 and up

General

• 16 GB of device storage

• WiFi or Cellular connectivity

Notes

• For the best app experience, you should have the latest version of iOS.

• Devices with Lightning port connectors may have issues with some older models of DJI Drones.

FieldAgent Mobile for iOS provides drone pilots with capabilities for flight planning, data capture, and workflows that support field-edge activities.

Your Sentera equipment kit may have come with an SD Card Reader. You will be able to use it with a compatible Apple Device.

If you need a reader, purchase one compatible with your Apple device.

• Phantom 4 Pro V2 (DJI FC6310)

• Mavic 2 Pro

• Zenmuse XT

• Zenmuse X3

• Zenmuse X4S

• Zenmuse X5 with Stock Lens

• Zenmuse X5S with Stock Lens

• Zenmuse P1 with 35mm Lens

• Mavic 3 Enterprise

• Mavic 3 Thermal

• Mavic 3 Multispectral

Notes

The app supports flight planning with the cameras listed above. However, not all drones that support these cameras are flyable in the app.

For example, Mavic 3 Enterprise can be selected to plan a flight. The flight plan must be exported to execute an autonomous mission in DJI Pilot 2 on the drone's RC.

Motivation

You want to create a flight plan to capture data for your field.

Steps

From the Home Screen:

• Tap on the field to use for flight planning.

• Swipe from the right to the left on the Field Boundary.

• Select the Flight Segment in the Timeline.

• Drag the blue boundary dots to adjust the flight area if necessary.

• Tap on the Preset to adjust flight parameters.

• Tap on the Cameras to set your equipment.

Terrain Informed Flight

This section provides a set of fast and easy-to-understand guides for those who want to dive right in. You can learn to perform basic workflows quickly without spending extra time reading.

Not all SD cards are equal.

You must use quality SD cards to maintain a high capture rate on any camera.

General

Not all brands of SD cards are the same, even with the advertised class ratings. If you have problems with a specific manufacturer, try a more reputable maker for your next drone flight.

About Sentera Cameras

You can use the tool below to format SD cards for Sentera cameras.

• All SD Cards used in Sentera cameras must be formatted in FAT32.

• Sentera Single must have a card with a capacity of less than or equal to 32GB.

• Sentera Double 4K must have a card with a capacity of less than or equal to 64GB.

If you exceed the capacity requirements above, the camera will fail to boot or take photos correctly.

About DJI Cameras

SD cards that are used in DJI cameras should be formatted using their companion app.

• DJI GO 4

• DJI Pilot 2

All Sentera Cameras have first-class mobile app support for performing autonomous missions and flight plan export.

This is a comprehensive list of Sentera Sensors that can be used to plan a flight:

• Sentera Single: NDVI and NDRE

• Sentera Double 4K: Ag+, Analytics, Multispectral, NDRE, NDVI/NDRE, Weed Mapper

• Sentera Double 4K Skyport: Ag+, Analytics, Multispectral, NDRE, NDVI/NDRE, Weed Mapper

• Sentera 6X: Multispectral and Thermal

• Sentera 6X Skyport: Multispectral and Thermal

• Sentera 65R: 27mm (Standard) and 43mm

• Sentera 65R DGR: 27mm (Standard) and 43mm

Notes

Skyport cameras can be used for flight planning. However, only the Matrice 200/210 and Matrice 300 are supported for executing autonomous missions.

The Matrice 350 and later require a flight plan to be exported and executed inside DJI Pilot 2 on the drone's RC.

Motivations

• You have a flight plan and equipment capable of flying your drone with the app.

• You prefer FieldAgent Mobile's "photo clicks" over DJI's apps.

Steps

From the screen:

1. Power on and connect your drone.

2. Wait for the Status to change to Ready.

3. Tap on the Status List to review any warnings.

4. Tap on the Play button to start the Preflight Checklist.

5. Once the mission is uploaded, tap the Launch button.

Terrain Informed Flight

Motivations

I have a set of field or flight boundary coordinates and want to make a flight plan.

Requirements

• The file must follow one of the formats outlined in the Data Schemas page.

• A flight plan cannot be imported if the flight planning screen is already open.

Steps

The flight plan import process uses the iOS Sharing feature.

You can Send a File to the FieldAgent from apps like Files, Mail, or any app that supports Share.

For this example, we will use the Files app.

1. Navigate to the location of your file.

2. Touch and hold over your file.

3. Select the Share option.

4. Choose FieldAgent.

Motivation

You are assigned a flight task and must capture imagery to fulfill that task.

Steps

From the Home Screen:

1. Tap the menu button on the top left.

2. Tap on the Tasks menu item.

3. Select the task you want to work on.

4. Review the task details and tap the Fly Now button at the bottom.

5. Set your drone and camera using the top set of buttons.

6. Review the selected Flight Specifications.

7. Tap on Review Parameters.

8. Adjust the buffer and direction as necessary.

9. Tap Set Parameters to enter the flight planning view.

You can now execute the flight plan by pressing the Play button. If the app does not support your drone, export the flight plan as a KMZ for DJI Pilot 2.

Motivations

• I want to maintain a consistent Ground Sample Distance (GSD) during my flight.

• My flight specification requires TIF.

Requirements

• You must have a data connection to build a TIF flight plan.

• Flight Plan Export requires you to set your takeoff location before exporting.

Steps

From the Flight Planning screen:

1. Tap on Terrain Informed under Options.

You can now tap on Review to see the altitude and elevation values.

Additional steps are below, depending on how you plan to execute your flight plan.

Fly a Drone

You will be prompted to review the terrain and elevation values during the preflight check:

1. Tap on Accept on the top right.

Flight Plan Export

Flight Plan Export supports TIF.

Requirements

• You must have your drone deployed at the desired takeoff location.

• You must have a data connection.

• You must have Location Services enabled for the app.

Steps

During export, you will be prompted to:

1. Deploy your drone at the desired takeoff location.

2. Hold your Apple device over the drone.

3. Tap Set Takeoff

4. Tap Accept

The export will then proceed normally.

Motivations

• You don't have a field boundary in your account and want to plan a flight.

• You want to fly an area and have FieldAgent create the field on import.

Steps

From the Home Screen:

1. Tap on the Menu button in the top left corner.

2. Select Flight Planning.

3. Touch and hold to set your flight boundary clockwise or counter-clockwise.

4. Ensure you have the correct camera selected.

5. Adjust your flight parameters using an appropriate preset.

6. Tap Done.

7. Tap the Play button to execute the mission or begin flight plan export.

Motivations

• I need to find a field or task for data capture.

• I have been partnered with, or belong to, an organizational hierarchy with multiple FieldAgent organizations.

Steps

From the Home Screen:

1. Tap on the top center label that displays your active Organization.

2. Search or browse for the Organization you want to switch to.

3. Tap on the Organization.

4. Tap the Select button at the bottom.

The Home Screen will refresh with fields for the Organization you selected.

Motivation

I want to record Ground Control Points (GCPs) for my field.

Requirements

You must have and your DA2 configured.

Steps

From the Home Screen:

1. Tap on your field.

2. Tap on the Points button.

3. Tap on the + button on the top left.

4. Tap on Ground Control Points.

5. Move your DA2 over the point you wish to record.

6. Wait for the app to report 0.01 m accuracy and for the Current Location to display a green status.

7. Tap Save Location.

8. Repeat until all the points have been surveyed.

9. Tap the Save button on the top right.

From the Field Point Details screen:

1. Tap the Upload button.

2. Verify your network connectivity by reviewing the network indicators.

3. Tap the Upload button to start processing.

Once the upload has been completed, tap the Done button to return to your Field Point List.

Motivation

I want to capture Trimble DA2 coordinates for .

Requirements

• Make sure that your DA2 is powered on and via Bluetooth.

• If you still need to set up your DA2 and TMM app, please refer to the for details.

• You will likely want to select WGS84(G1762) for the GNSS Output Frame.

Steps

Open the Trimble Mobile Manager, then:

1. Tap on the Home tab.

2. Tap on the Select button.

3. Tap on your Trimble DA2 in the left menu.

4. Tap the Connect button.

5. Background the app.

Motivation

I want to record the locations of weeds in my field and attach images to those points.

Requirements

• You should thoroughly review the Ground Control Points guide first.

  • This guide builds on capturing GCPs.

• You must have Trimble Mobile Manager and your DA2 configured.

• When uploading, you should be connected to WiFi for best results.

Steps

From the Home Screen:

1. Tap on your field.

2. Tap on the Points button.

3. Tap on the + button on the top left.

4. Tap on Weeds Ground Truthing.

5. Move your DA2 over the point you wish to record.

6. Wait for the app to report 0.01 m accuracy and for the Current Location to display a green status.

7. Tap Save Location.

8. Snap a photo using your mobile device.

9. Repeat until all the points have been surveyed.

10. Tap the Save button on the top right.

11. Confirm by tapping on Save.

From the Field Point Details screen:

1. Tap the Upload button.

2. Verify your network connectivity by reviewing the network indicators.

3. Tap the Upload button to start processing.

Once the upload has been completed, tap the Done button to return to your Field Point List.

If you want to see a preview of the process, please review the Ground Control Points guide for more details.

Motivation

I want to calibrate my Sentera RTK Base Station using a Trimble DA2 so that my flight data is referenced with Trimble RTK corrections.

Requirements

• You must allow Local Network permissions when prompted.

• You must have Trimble Mobile Manager and your DA2 configured.

• You must have an ethernet adapter for your Apple mobile device.

WeedScout

• The base station must have a plumb bob attached to it by a 1m length of paracord.

• You must have a Sentera RTK Base station with this part number:

31032-01 (kits: 21256-00, 21260-00)

First Time Setup

When you first connect to the base station, you must configure the appropriate network settings on your Apple mobile device.

• Your Apple mobile device will remember these settings.

• This procedure only needs to be performed once.

• You can find the instructions from the dashboard after selecting your base station.

Steps

From the Home Screen:

1. Tap on the Menu button at the top left of the screen.

2. Tap on the Dashboard menu item.

3. Under Utilities, tap on Sentera Base Station.

4. Select your base station model.

5. Place the DA2 over the ground point where you will position the base station.

   (You may be using a survey stake that was buried into the ground)

6. Wait for the app to report 0.01 m accuracy and for the Current Location to display a green status.

7. Tap Save Location.

The app will cache the location you saved and write any cached location the next time you connect to a base station.

You can now turn on the base station and connect it with the ethernet adapter.

Troubleshooting

If you have problems connecting to the base station, review this guide.

Motivation

I want to record the location of a weed sprayer to measure its offset.

Requirements

• You should thoroughly review the Ground Control Points guide first.

  • This guide builds on capturing GCPs.

• You must have Trimble Mobile Manager and your DA2 configured.

• You should have your DA2 attached to the 90-degree elbow adapter.

• You will need access to the Cab App inside the sprayer.

• Verify your active org and Switch Active Organization as necessary.

• When uploading, you should be connected to WiFi for best results.

Steps

From the Home Screen:

1. Tap on your field.

2. Tap on the Points button.

3. Tap on the + button on the top left.

4. Tap on Sprayer Offset.

5. Move your DA2 over the spot on the sprayer you wish to record.

6. Wait for the app to report 0.01 m accuracy and for the Current Location to display a green status.

7. Tap Save Location.

8. Snap a photo of the Cab App displaying its location coordinates.

9. Tap the Save button on the top right.

10. Confirm by tapping on Save.

From the Field Point Details screen:

1. Tap the Upload button.

2. Verify your network connectivity by reviewing the network indicators.

3. Tap the Upload button to start processing.

Once the upload has been completed, tap the Done button to return to your Field Point List.

If you want to see a preview of the process, please review the Ground Control Points guide for more details.

Cab App RTK Coordinates

Motivation

• I want to adhere to flight safety guidelines.

• I want to avoid filing an incident during my flight.

Requirements

You must have a data connection to view turbine locations.

Steps

From the Home Screen:

1. Tap on the field you want to review.

2. From the top-right options, tap on the Map Layers button.

3. Under the Infrastructure section, tap on the Wind Turbines toggle to enable it.

Once enabled, the app will display a set of map annotations for each turbine nearby. You can tap on the annotations to view details about the turbine information.

Flight Plan Export enables the full power of DJI's flight app and the convenience of FieldAgent's intelligent flight planning.

Motivations

• I want to use FieldAgent mobile to generate a flight plan from my field or flight task, but my drone does not support autonomous missions from the app.

• I want to perform a mission with RTK enabled.

Manual File Transfer

This section explains how to transfer a flight plan using an external device.

Requirements

For manual file transfer, using an external device, you must have one of the following:

• A supported SD Card Reader and a compatible SD Card.

• An external drive or thumb drive that can connect to both the RC and iOS Device.

Steps

From the Flight Planning screen:

1. Connect an SD card reader with an SD card inserted into your Apple device.

2. Tap on the Menu button at the top left.

3. Tap on the Export menu item.

4. Select a format to name the KMZ file.

5. Tap the Next button.

6. Tap Allow Access to grant permissions to the app.

7. Select your SD Card on the left side.

8. Top the Open button to grant permissions.

Your KMZ file will now be on the SD card and can be copied to the drone's RC. Once copied, you can import the KMZ file inside DJI Pilot 2.

Wireless Flight Plan Transfer

This section explains how to transfer a flight plan using Flight Sync and a hotspot connection.

Requirements

Review the guide found here to install and configure Flight Sync.

Steps

From the Flight Planning screen:

1. Tap on the Menu button at the top left.

2. Tap on the Export menu item.

3. Select a format to name the KMZ file.

4. Tap the Next button.

5. Tap Allow Access to grant permissions to the app.

6. Select your SD Card on the left side.

7. Top the Open button to grant permissions.

Terrain Informed Flight

If you enabled Terrain Informed, then review additional information here.

Troubleshooting

See the FAQs section.

Motivation

• I have a requirement to fly in a window between post-sunrise and pre-sunset periods.

• I want to see when the first light is to plan my schedule.

Requirements

For Flight Tasks, you must have access to FieldAgent Tasking.

Dashboard

From the Home Screen:

1. Tap on the Menu button at the top left.

2. Select the Dashboard menu item.

3. Tap on the Sundial item under Utilities.

Sundial will default to your current location. You can select a field and adjust the date by tapping the Location and Date items at the top of the list view.

Task Details

You can view Solar Times from your Task Details screen.

From Task Details:

• Scroll down the list.

• Tap on the Solar Times item in the Sundial section.

Motivation

I am experiencing a problem and must send additional information to Sentera Support.

Requirements

You must have an internet connection, either cellular or WiFi.

Steps

From the Home Screen:

1. Tap on the Settings gear button on the top right.

2. Scroll down to Support & FAQs and tap it.

3. Tap on Email Support.

4. Enter any additional information in the body of the email.

5. Tap the Send button on the top right.

Your logs will now be sent to Sentera Support.

Unable to Open Mail

If you receive an error that Mail is not configured, then you can either:

• Add an email account to your Apple Device

• Send App Logs Manually to Sentera Support

Send App Logs Manually

1. Open the Files app.

2. Tap on Browse at the bottom right.

3. Tap on On My iPad/iPhone.

4. Tap on FieldAgent.

5. Touch and hold the applogs folder.

6. Tap on Compress.

7. Find the applogs.zip file.

8. Touch and hold the applogs.zip file.

9. Tap on the Share option.

You can now share the archive with any app you want.

Emailing support@sentera.com is always a good option.

Motivation

• My drone is return-to-home with more battery life than expected.

• My drone is transiting too low to the flight area.

Requirements

You must be using the app to Fly a Drone. These settings do not affect Flight Plan Export.

Steps

From the Home Screen:

1. Tap on the Settings gear button on the top right.

2. Scroll down to Drone Settings and tap it.

3. Under the SAFETY section, you can adjust:

   1. RTH Battery Threshold

   2. Minimum RTH Altitude

Notes

RTH Battery Threshold

This setting controls the battery level at which the drone will Return to Home (RTH). The app will command the drone to return to the launch point when the battery level reaches this percentage.

Minimum RTH Altitude

This setting controls the minimum altitude at which the drone can fly to and from the flight area. Depending on your mission altitude, the drone may fly higher than this setting during transit.

The app has features designed to assist with field-edge activities, including flight planning, execution of autonomous missions, and data capture of ground points.

This section details specific activities and how to perform them. All activities start from the home screen, which displays a list of fields in your FieldAgent account and other elements that can control the app's flow.

Sign-In

After installing the app, you will be greeted with a login screen.

You can enter your email and password to access the app or simply tap "Login as Guest".

Home Screen

The Home Screen is the first thing you will see when you launch the app and are logged in.

Menu

The menu button provides access to several other areas of the app.

• Dashboard will open your Pilot's Dashboard with access to additional information.

Active Organization

In this example, Sentera Family Farms is the active organization.

Help

Flight Planning

You can access flight planning in several different ways.

Ad-Hoc

You can access ad-hoc flight planning from the Home Screen by tapping the Menu button and selecting Flight Planning. You will need to tap out your flight area on the map.

Fly a Field Boundary

Task Flight Planning

Task List

You can access your Task List from the Home screen by tapping the Menu button and selecting the Tasks item.

Task Items

Each Task in the list displays a summary of information.

The information displayed is described in this figure from left to right, top to bottom.

Task Details

You can tap a Task from the Task List to view Task Details.

Task Details Table

The Task Details Table contains information about the task, such as who assigned it, scheduled and targeted dates, and what field it belongs to.

Assigned to

The Assigned to section displays who the task is assigned to.

• If the task is Unassigned, you can tap on Assign to Me, and the app will update the task assignment.

• If the task has been assigned to you, you can tap the Unassign button to change its status to unassigned.

Scheduled Date

The Scheduled Date indicates when the task is intended to be completed.

• You can tap the Update button to change the Scheduled Date.

Targeted Date

The Targeted Date shows the original date the task was intended to be completed. It is generally set when the Order is created.

Status

The Status displays the current state of the task.

When a task is incomplete, you can tap the Complete button to set it as completed.

• You should only complete a task based on your team's standard operating procedure.

• Manually completing a task can result in the order being unfulfilled.

Here is a figure showing the task status and its meaning.

Field

The Field displays which field the task is associated with.

Product

The Product shows what product was ordered to generate this task.

Survey

The Survey shows the name of the survey that was associate with this task.

When a task is Open or Completed, then a survey has not been uploaded with the task associated.

Notes

The Notes field displays any notes that were attached to the task when the order was placed.

In certain cases the notes will display the required flight parameters that the task should be flown with. It may also contain important information about the task.

Solar Times

The Sundial field allows you to view solar times for the field.

The Sundial will automatically choose the Scheduled Date or Targeted Date for the task. You can adjust the date as necessary.

Fly Now

The Fly Now button will open flight planning with the task information.

Wireless Flight Plan Transfer

During Flight Plan Export, you have an option to wirelessly transfer a flight plan from FieldAgent Mobile to an RC (Remote Controller).

Install Flight Sync

In order to tranfer the flight plan without using an external drive or SD Card, you need to install the Sentera Flight Sync app on your RC.

The apk file can be downloaded here.

There are instructions for installation for both DJI and Herelink for IF800 are below.

DJI Enterprise RC

• Copy the apk file from your computer to and external drive or SD Card.

• Connect the external drive to your RC.

• Open the File Explorer.

• Select the apk.

• Follow the prompts to install the apk.

• Flight Sync should appear in your app list.

Herelink for IF800

• Copy the apk file from your computer to and external drive or SD Card.

• Connect the external drive to your RC.

• Open the File Explorer.

• Select the apk.

• Follow the prompts to install the apk.

• Flight Sync should appear in your app list.

Setup Flight Sync

Once the app in installed you will be greeted with a setup assistant. It will walk you through the required permissions. Follow the prompts and allow permissions in order for Flight Sync to function correctly.

DJI Enterprise RC

• Tap the Next button.

• Tap the Permissions button.

• Navigate to Permissions.

• Enable File System permission.

• Return to the app.

• Verify the permission by tapping on Settings.

Herelink for IF800

• Tap the Next button.

• Tap the Permissions button.

• Navigate to Permissions.

• Enable File System permission.

• Return to the app.

• Verify the permission by tapping on Settings.

Connecting your RC to your iOS Device

Flight Sync requires that the RC be on the same wireless network as the iOS Device. Typically you would using a Personal Hotspot from your cellular iOS Device.

You can also connect to the same WiFi network, however it must be configured to allow mDNS and DNS-SD protocol. These are often disabled on corporate networks.

Personal Hotspot

You can follow this guide from Apple to learn more about setting up your hotspot.

Once the hotspot is setup and active, connect your RC to the hotspot like any other WiFi network.

Transferring a Flight Plan

Once Flight Sync is setup and the devices are connected wirelessly, then you are ready to transfer your flight planss. See this guide for more details.

This page includes troubleshooting for the following Sentera cameras:

• Sentera Single

• Sentera Double 4K (D4K)

• Sentera 6X

• Sentera 65R

• Always wait for the camera to turn green and have a GPS connection.

• Check the SD Cards section of the guide.

• If your camera has a lens cover then it must be removed before flight.

• Check that the SD card has space and is not write-locked.

• You need to slow down your flight plan so that you do not exceed the hardware's maximum capture rate. Slower flights allow longer times between photo capture intervals.

If you are using the app to execute the mission, then keep FieldAgent Mobile in the foreground.

For more information see this page.

If your drone pauses during takeoff or while performing a mission, you can always press the Play button on your RC to command the drone to continue.

Remote Controller Play/Pause Button

• Pressing the Play button on the RC will cause the drone to pause the active mission.

• Press the Play button again to resume the mission.

If pressing the Play button does not fix the issue then:

• You could be in or near an NFZ and will require an unlock.

• Your firmware is out of date.

• The drone's sensors need maintenance.

Common issues that prevent the drone from either taking off or connecting.

• Your drone is not supported for mission execution.

• Your RC is not in the correct flight mode.

• DJI GO 4 is running in the background.

• Your drone is in or near a No Fly Zone.

• The Obstacle Avoidance system is triggering.

• Your cables are damaged or not Apple-certified.

Read this page for more info.

The app consumes and produces multiple types of data. This section will describe the purpose and format of each type.

Unable to generate a flight plan

Tasks can fail to create a flight plan.

Reasons

• You tap on Fly Now, but your equipment says it is unsupported.

• "Contract Defined" products can result in:

Solution

From your Flight Task details:

• Tap on the Field item.

• Swipe to fly on the field boundary.

• Enter your flight parameters.

Your flight Plan is now ready.

Local Network Permissions

For Wireless Flight Plan Transfer, FieldAgent Mobile must have Local Network permissions.

• Open Settings on your iOS Device.

• Navigate to the Apps section, usually at the bottom.

• Select FieldAgent.

• Ensure that the Local Network setting is enabled.

This page describes typical problems encountered while using the app with a drone and helps you understand the cause and how to remedy the situation.

General Troubleshooting Steps

If you have issues with the app or drone, follow these steps first.

No Fly Zone

Check if your drone is in or near a .

If you are on the edge of an NFZ, the drone can stop mid-mission to prevent it from entering restricted airspace.

App Was Backgrounded

Keep the app in the while operating the drone.

DJI GO 4

Force quit

Apple Mobile Device

Reboot your device. Mobile devices that connect to DJI Remote Controllers can become unstable over time, and rebooting often fixes these issues.

• Rebooting can fix an issue where you cannot send support emails from the app.

• Reboot your mobile device every morning as part of your daily routine.

Out-of-date system software can cause many types of issues.

Check your Lightning or USB-C port for debris or unexpected wear.

• Do not attempt to clean the port yourself.

Inspect your cables.

• Damaged cables should be replaced.

• Non-Apple cables often fail to work correctly with the Drone's RC and your mobile device.

DJI Drone

Check that you have the latest firmware.

RTK mode is not supported by FieldAgent mobile.

• The app cannot upload or execute autonomous missions when RTK is enabled.

Perform drone maintenance and calibration on a schedule.

• Perform any missed maintenance procedures before continuing to use the drone.

• Check to see if your drone needs calibration.

• If your batteries are damaged, then do not fly with them.

Always deploy your drone in a good takeoff area.

• Taking off too close to an object, such as a picnic table or car, can cause issues with the Vision System.

• You should never attempt to take off near metal or on rebar-reinforced concrete.

Always maintain Line of Sight (LoS) with your remote controller (RC) and the drone.

• Crops are an attenuator. Obstructing the LoS of the RC and drone can cause communications to become unstable and fail.

• Human bodies are also massive attenuators. Do not put your body between the drone's and the RC's line of sight.

Drone Firmware

Obstacle Avoidance

The obstacle avoidance system can be triggered during take-off or a flight for unexpected reasons.

• Ensure you are on flat ground away from objects like a picnic table or car.

• Cleaning your drone as part of a maintenance schedule is essential for its health and safety. This will keep the sensors free of debris that can cause them to become confused.

Remote Controller Flight Mode

Skipped Photos

Additional Resources

You can view the following pages for more more information on specific problems.

DJI camera not snapping photos

If your DJI camera is not taking any photos.

• Keep the app in the .

• Check the section of the guide.

• The gimbal bracket, which secures the drone's camera, must be removed before take-off.

• Check that the SD card has space and is not write-locked.

• Format the SD card using your DJI drone's companion app.

  • DJI GO 4 or DJI Pilot 2

• Check that you can take photos with the companion app.

DJI camera is skipping photos

If your DJI Camera is not taking photos at the expected intervals.

• Keep the app in the .

• Your SD card may not be in .

• You need to slow down your flight plan so that you do not exceed the hardware's maximum capture rate. Slower flights allow longer times between photo capture intervals.

Base Station Disconnected

When using the Sentera Base Station utility in the app, ensure the following:

• You must have an ethernet adapter for your Apple mobile device.

• You must have the base station powered on and connected.

• You must have the ethernet settings correctly.

• When prompted, you must allow Local Network access.

You can check Local Network permissions under iOS Settings -> FieldAgent.

Unlock No Fly Zones for DJI Products

DJI drones have a specific process for unlocking flying in an NFZ, which can vary depending on your drone model.

• Review DJI's for more details.

Please note that NFZ restrictions are a function of the drone. DJI periodically updates its NFZ database, but you are responsible for knowing if space is restricted before takeoff.

Data Collection Best Practices

The flight plan requirements for data collection depend on the product or insight you want to produce or analyze.

Flight Specifications indicate a set of flight parameters used to create a flight plan. Please review the for details on what flight specs are required for the product you wish to order.

DJI Remote ID (RID)

RID support is specific to your DJI drone model and the region you operate in.

The app must be in the foreground; why?

After uploading and executing a mission, FieldAgent Mobile requires you to keep it in the foreground while it controls a DJI drone.

What does this mean exactly?

After you plan a flight, press the Play button and launch the drone.

Then you must not:

• Switch apps.

• Interact with iOS notifications.

• Accept phone calls.

• Check your email or Slack messages.

Any activity that causes the app to become "inactive" will prevent it from communicating with the DJI drone.

If the app is inactive, it will cause:

• The app will skip photos.

• The app will misreport captured photos, mission duration, and drone errors.

• The app can not command the drone to perform an RTH mission when flying east-facing is required. This will result in invalid imagery that will not import correctly.

Can I keep DJI GO 4 running?

No, you must close DJI GO 4 before running FieldAgent Mobile.

Why?

DJI GO 4 and FieldAgent Mobile "share" a connection to the drone.

Only one can be active at a time.

The DJI mSDK for iOS utilizes Apple's MFI hardware protocol. DJI, not Apple or Sentera, prevents multiple apps from working correctly simultaneously.

Always have one app run or the other, never both.

Do Sentera cameras need GPS to take photos?

A Sentera camera must have an active GPS connection when flying a drone.

The camera displays a green LED when there is an active GPS session and is ready to take photos.

My Bluetooth connection to the camera isn't working.

The Sentera Double 4K and Single have Bluetooth capabilities for syncing overlap before your flight. However, there are times when the connection fails to work correctly.

Setting your overlap on the camera's SD card will allow you to bypass Bluetooth requirements.

Sentera Single

1. Remove the microSD card from your camera.

2. Connect it to your computer.

3. Find the file UserSettings.txt.

4. Open it with a text editor.

5. Search for OverlapPercent=.

6. Change the value to the right-hand side to match your desired overlap.

Sentera Double 4K

1. Remove the microSD card from your camera.

2. Connect it to your computer.

3. Find the file config.yml.

4. Open it with a text editor.

5. Search for OverlapPercent:

6. Change the value to the right-hand side to match your desired overlap.

How do I adjust the Bluetooth requirement on my camera?

Before your next flight, you must adjust your camera settings to turn Bluetooth on or off.

1. Tap on the flight segment under Timeline.

2. Tap on Cameras.

3. Set Use Bluetooth to the desired value.

What does Override DJI Settings do?

• Fetch the current camera mode and set it to .shootPhoto mode if necessary.

At this point, the configuration will stop for all Skyport cameras.

For non-Skyport cameras, the following operations are performed:

• Attempt to set the camera storage location to SD Card.

• Check whether custom media tagging is available for Terrain Informed Processing; if supported, we write a custom EXIF tag for TIP.

• Based on available camera settings, set the camera’s photo aspect ratio to 4:3 or 3:2.

• Check if the aircraft supports HD Live View and attempt to disable it if enabled.

• Attempt to set the camera’s photo file format to .JPEG.

• Set the camera’s white balance using either an override setting or a default value.

  • Default value customColorTemperature: 55

• Set the camera’s metering mode to an override setting or the default .average.

• Set the camera’s exposure mode to an override setting or the default .shutterPriority.

• Set the camera’s shutter speed to an override setting or the default 1/1250.

• Set the camera’s exposure compensation to an override setting or a default value.

  • For Phantom 4 Pro (v1/v2): N00

  • For all other drones: N10

• Set the camera’s ISO to an override setting or a default value.

  • For Phantom 4 Pro (v1/v2): ISO100

  • For all other drones: isoAuto

Override settings can be configured in app settings. This feature is reserved for internal Sentera testing and should not be used for production flight planning.

I can't export my flight plan to an SD Card?

If you are unable to save the export file:

• Check the SD Card or SD Card adapter for a lock switch.

  • Ensure that the switch is set to unlocked.

How do I use my 6x with DJI Pilot 2?

Confirm the configuration mode

Check the configuration settings to determine whether the 6X is in DJI Skyport or Sentera GPS mode. Follow the instructions in the to confirm the configuration mode.

Test communication

If the 6X is in DJI Skyport mode, test the communication between the 6X and the RC controller by pressing the photo capture button on the RC controller. The LEDs should flash white momentarily to indicate a photo has been captured.

Select a custom sensor in DJI Pilot 2

If all of the above steps work, select a custom sensor in DJI Pilot 2 and define the 6X camera using the parameters for either the monochrome or RGB sensors. This will allow the app to compute the correct overlap for the imagery you want to capture in your mapping mission.

You can find the specifications for both the RGB and monochrome sensors in the .

You can find the custom camera option by starting a new mapping mission in DJI Pilot 2.

• Tap on Select Camera

• Tap on Custom Camera

• Tap on +Custom Camera

Finish the configuration to have the correct parameters calculated.

Troubleshooting tips

If you encounter any issues during the configuration process, try the following:

• Check the connections between the 6X, the drone, and the RC controller.

• Ensure that the firmware of the 6X, the drone, and the RC controller is up to date.

The app can and multiple data types for a flight plan.

Imported Types

The app can read .csv and .json files to produce a flight plan.

CSV

A CSV file can populate a flight boundary in the app. Flight parameters cannot be included in the CSV file; only boundary coordinates can be imported with this file format.

Requirements

• The boundary points should be ordered correctly from a clockwise or counter-clockwise direction.

• There must be exactly two fields per row.

lat-lon

If the .csv column labels are lat,lon or absent, the subsequent rows must contain precisely two fields, ordered latitude and longitude.

There is an example CSV file below.

lon-lat

If the .csv column labels are lon,lat the subsequent rows must contain precisely two fields ordered longitude and latitude.

JSON

A .json file can provide both flight boundary (geometry) and flight parameters to the app.

Requirements

Below is an example JSON file that conforms to the schema above.

Exported Types

The app can export .kmz files representing flight plans with flight parameters and coordinates.

KMZ

The app can export a flight plan for use in DJI Pilot 2.

Requirements

Field Details

Tap a field from the Home Screen to view Field Details.

Directions

Tapping on the Directions button will open a mapping app on your device with directions from your current location to the centroid of the field's boundary.

Notifications

Field Notifications can be displayed by tapping the Notifications button. Field Notifications are not available for all fields or accounts.

Tasks

A list of tasks for the field can be displayed by tapping the Tasks button.

Points

Field Points can be accessed by tapping on the Points button. The workflows for these points are detailed on this page.

Shapes

When Field Details are first displayed, the Field Boundary is selected and displayed on the map. It is represented as the blue box overlayed on the map.

The field boundary and other custom shapes can be toggled on the map by tapping a shape in the shape list.

Surveys

When imagery is uploaded to FieldAgent, it is contained inside of a Survey. You can view the processed imagery and analytic data by selecting a layer in the Surveys List.

Flight Planning

On the Shapes List, you can swipe to fly a field boundary or shape or tap three times on an item to open Flight Planning. This works for both the field boundary and any custom shape that has been created.

Flight Planning is detailed in this section of the guide.